The check-in experience on the day of our arrival was rather unpleasant. Due to the heavy cleaning workload during the holiday, our check-in was delayed. Shortly after we settled in and began to rest, another guest used a key card to enter our room. This happened because of a front desk error, where the room was assigned twice, which gave us quite a fright. However, Harris Liu Lisong, the hotel manager, promptly apologized and compensated us, which helped ease our minds. That said, we hope the staff can improve their professional skills and not always rely on the manager to rectify the situation for them.

good

早餐太單調 沒什麼東西可以吃

背靠大公园自然风光绝佳 房间可能老了一点 但是服务超级好

like always, its Hyatt

酒店很大，总体来说非常安静，也很干净。使用了酒店的泳池，设施还不错。离商圈也比较方便

非常舒适，原来只计划住二晚最终住了4晚。

Great hotel in Guiyang. I would stay here again next visit.

很好的一家酒店，硬件设施可以，但还有提高空间。马桶不是智能的。早餐很棒，谢谢。

Not really up to my expectations but still the best in Guiyang, location is quite far from the city. Th e receptionist is nice, decoration not that up to brand standard

地點尚算方便

酒店位于贵阳新区，离老城区有一段距离，比较适合自驾游的住客。内部设施不错，虽然已开业三年但还觉得很新，该有的都有，达到五星级的水准。本来是一次愉快的旅行，却在最后出了篓子。本来我在hotels上已经预付了房费，可最后结账是妈妈去的，她不知道这事，前台竟然也不提，又扣了我们一次房费。离开贵阳后我才发现此事，再联系酒店，结果前台说网上预订是归预订部管的，他们前台查不到是否已经预付费，一个五星酒店的管理竟然如此糟糕，部门间完全脱节！打了几次电话，酒店说调查后回电，结果都杳无音讯，最后还是通过hotels网客服联系了酒店，才终于同意退钱。很好奇要是我不请hotels网去协调，酒店是否就打算不了了之呢？

客房宽大，卫浴舒适，酒店内环境佳，服务态度也非常好。由于地处新区，目前人气不够，周边缺乏上档次的商店与饭店。

兩個晚上的住宿，相當令我跟女友滿意。首先，飯店服務人員的態度，親切又盡責。房間的設計裝潢，也讓人感到舒適便利。只不過距離市中心，稍嫌遠了些。整體分數，我會給90分。

Location is convenient and many restaurants around. Staffs are super friendly and helpful. The room is quiet and comfortable. The only issue is the lobby and the elevators an are filled with secondhand smoke. Other than that everything is good as expected.

Unique

It was perfect: the BEST WELCOME EVER! Such kind staff, good food, a lovely quiet room with a view to the waterfalls …A big THANK YOU to all!!!

This Hyatt located in the new district it is very spacious in and out. The hotel services from the front desk to the room service are very good! Their employees are professional and willing to help when you have a requedt. As soon as you walk out of the hotel lobby the city streets are wide and not as crowded as the old district. You can find all kinds of shops and eating places. Restaurants in the hotel are beautiful but beware the price when you book a private room for dinner!

客室の広さや天井の高さも十分で極めて快適なホテルです。庭園も広くよく整備されています。朝食のビュッフェも質、量共に申し分無く満足のできるものでした。

空港からタクシーで30分程の場所です。施設も綺麗でスタッフも英語が通じるので快適に過ごせました。また、滞在したいです。