Nice with courtesy services.

The room is NOT same as the photos showed, bathroom is very bad, door can't be locked, no ventaltion on bathroom, old facility. Breakfast have not mich choice, nothing are good for me. It is better to take the beakfast just outside of hotel, there are many choice and lower price.

Good

Very comfortable room with nice shower and air conditioning. Walking distance to basically every thing for a tourist! Staff were friendly and helpful.

Good

Rentamos 1 habitación con cama matrimonial. Cuando llegamos no la tenían, (no entiendo para que nos piden escoger tipo de habitación si nos van a dar lo que quieran) y además el hombre que nos estaba atendiendo fue muy grosero, hasta que llegó el punto que le dije: oiga solo quiero que me den lo que pague, y me dijo que hasta el siguiente día viera si era posible. Me he quedado en ese hotel al menos 4 veces siempre muy bien, esta vez el servicio al cliente en mostrador pésimo y arrogante.

Todo muy bonito y limpio

Hotel nel quartiere Malasana, storico e ben tenuto, affaccia su gran via e consente di girare il centro di Madri a piedi. Ci hanno riservato una camera con terrazzino, piccola ma graziosa, ben tenuta e ben fornita. La colazione è ufficialmente nella top 3 delle migliori colazioni della mia vita: con molti prodotti e lieviti fatti da loro, qualità della materia altissima, varietà, angolo diabetici e gluten free, spremiagrumi automatico e centrifughe appena fatte. Super!

The hotel was excellent. Beautiful decor in the rooms and the staff was helpful. The only issue that I experienced was during check in. For some odd reason, I was not able to check into my room at the same time as my travel partner and we arrived together, and I made the reservation. I had to wait for well over an hour or more which seemed very odd and was rather annoying after a long flight. However, due to the great location I would likely stay again if in Madrid.

Great location, just off Gran Via. Very welcoming staff and the most wonderful buffet breakfast I have ever experienced. The rooms are updated, clean, comfortable and of reasonable size. The property is in the middle of a major renovation, so some floors are completely finished and other still need the corridors renovated. My only complaint was the hand soap was awful bar soap, no specific shampoo ( multi purpose body wash and shampoo), and no lobby water.

Everything Perfecto

Amei ! Limpo, elegante e cheiroso .

bueno agradable

Very limited amenities.

Nice place good location.

Hotel localizado, Café da manhã excelente. Funcionários prestativos.

Staff

There was construction going on starting at 7:30 am in the hotel the 2 nights/mornings we were there. We called down to the front desk to ask about it & they seemed unaware of any construction & would call us back. They didn’t but the entire hotel resonated with hammering & drilling. Also, the pictures in the listing feature a rooftop terrace. That is only available to select guests so was off limits to us. Great location though & I would compare it to a Holiday Inn as far as amenities go.

Petit déjeuner très varié, chambre agréable, salle de bain moderne

Hotel ubicado en un lugar céntrico, cómodo y bonito.