Staff, property amenities and location are excellent! Outdoor is just as beautiful as the indoors. Hiking trail on property, excellent breakfast.

The room was spacious and clean , excellent breakfast with hot food options, beautiful view from the patio. One can actually spot colorful birds and a couple of agoutis on the ground. We loved swimming pool and hot pool area. The bath robes were provided. They also offered free mini bar for the first day, it was really useful. The only problem we experienced was the slow shower drain and banging noise during nights when the wind was strong. We think it was the tree branch hitting the roof of our room, we were on the 4th floor. It didn’t prevent us from sleeping as we were tired after our activities, but it was pretty loud and unexpected.

Friendly staff. We also like the pool and hot tub.

Favorite hotel I've ever stayed at! Amazing breakfast, beautiful property and view, close to downtown shops and restaurants, beautiful warm pool and hottub, and lovely spa.

We loved the private hot tub, the stocked refrigerator, free wine. Room was beautiful, outdoor and indoor showers! Close to restaurants and shopping. Superbowl party in English. Great restaurant at hotel. Nice buffet breakfast.

Nice location, great sunset view

Friendly staff, great views, clean rooms

Trabalhadores da manutenção me acordaram assustada às 5:30 da manhã, batendo portas, pisando e falando alto bem ao lado do nosso quarto. Passaram o dia inteiro circulando entre os hóspedes fazendo pequenos serviços que não tinham urgência, utilizando equipamentos barulhentos e encaravam os hóspedes como se estivéssemos os atrapalhando, mexiam nos equipamentos da jacuzzi enquanto havia hóspedes dentro, e ainda compartilhavam do café da manhã junto aos hóspedes, com suas roupas sujas de serviço, o que achei bem inadequado. A administração do lugar não teve qualquer bom senso em dar andamento a uma reforma com os hóspedes dentro e ainda ignoraram nossa primeira reclamação. Chegamos no domingo e parecia um sonho; quadro aconchegante com cama, banho, iluminação, móveis, toalhas revestimentos…tudo perfeito, apenas achei meio esquisita a varanda com vista para o telhado. Entretanto, o sonho virou um pesadelo; fiquei extremamente irritada com o ruído, até que resolveram nos agradar com um (ótimo) jantar e nos acomodar em uma silenciosa suíte “superior” onde o colchão era mole (detesto), não tinha box no banheiro, que molhava inteiro e cheirava a mofo devido a falta de janelas. Rapaz do omelete muito gentil, mas absurdamente lento e confuso. Hotel com muito potencial e extremamente mal gerenciado.

Room was spotless and very comfortable. All the staff were kind and helpful.

Very well maintained property. The staff was courteous and highly service oriented. Walking distance to lot of restaurants and other amenities.

Rooms were good and hotel ambiance is great ! Staff are very friendly and courteous. Must stay place at Monteverde.

Greta nation experience . Just perfect ambience with the pool , hot tub .,spa and awesome breakfast

Bien ubicado en el centro de Monteverde al lado del centro comercial. La habitacion normal los jardines de alrededor preciosos. Tambien tiene piscinas con zona de bar.Tiene un restaurante pero muy caro recomiendo ir al centro comercial a comer. Tranquilo y silencioso. Camas comodas y snacks, café y bebidas gratis en la habitación.

We stayed in a family room by the pool. It was awesome. Great property. Lovely staff. Comfy beds. Delicious breakfast. Pool was warm. Hot tub could be hotter. Wish there was a microwave in the room. Pool was very nice, and while the resort does overall seems family friendly, the pool is overall somewhat small and includes a swim up bar...so kids jumping, thrashing, splashing around isn't necessarily compatible. I did feel like I had to police my kids quite a bit to prevent them splashing people sitting at the bar/the bar itself just due to the size of the pool.

Customer service was over the top. Amazing

We loved our stay at Hotel Poco a Poco! The location is perfect—close to town but still peaceful—and the staff were incredibly friendly and helpful with recommendations. Our room was clean and cozy, and the restaurant served excellent meals. The only downside was that the pool and jacuzzi were under renovation during our visit, but everything else more than made up for it. Highly recommended for a Monteverde stay!

Fint holet som ligger godt Det ligger godt nok ud til en stor vej så det kan godt larme lidt Men skøn udsigt og go service

Great service. Excellent breakfast buffet and good restaurant. There is a lot of dining option in a walking distance also. Nice tropical garden where we can observe hummingbirds and a toucan. The only bothering thing was that the breaker of the A/C had to be repaired twice in 2 days (it get very humid in the room without ventilation even if it is not that warm) but we had service for it has soon as requested

Beautiful property and grounds that meticulous maintained. Great location. Very friendly staff. Delicious breakfast. Highly recommend.

Great property in Monteverde! Close to everything.