Very good place Quiet and respectful staff

We had a very pleasant stay at this hotel. The rooms were clean and comfortable, and all the staff were friendly, helpful, and professional throughout our visit. The facilities were well maintained, and overall we were very happy with our stay. The only issue we experienced was with the balcony. There were pigeons regularly staying there, and unfortunately a large part of the balcony was covered with pigeon droppings, making it difficult to use and enjoy the outdoor space. We love animals and understand that this can be difficult to control, but we feel the balcony could have been cleaned more thoroughly. Apart from this, everything else was excellent, and we would be happy to stay here again.

Yes to both

The staff was very helpful and very polite, the food was amazing too. The rolms was lovely and clean although .y only moan was my mattress was very well worn out and dipped in the middle apart from that it was a lovely stay and would go back again.

Reasonable price . Just a bit tired . Otherwise not bad at all.

Wow just wow if ever I Ned a hotel in March again my go to will be this hotel, fantastic location fantastic staff excellent food and drink a total 100% hotel thank you for looking after me

Plenty of parking. Bathroom in room poor. Bath panel has big crack across and broken off bits on bottom of it

Friendly staff and clean and amenable

A suitable room for a brief overnight stay.

Don't book breakfast at the weekend as only served after 8 and until 9 Very dated room was dirty and very dusty and a dead spider on the wall

The room was very clean and staff is very friendly and nice there's a lot of parking space available

We booked a twin room that was very large. It was clean and the beds comfortable. The room and hotel could do with a bit of TLC but reflected the price which was really reasonable. It even included breakfast which was an unexpected bonus 😄 Staff were pleasant and very helpful

The breakfast was stuff was very friendly

Where do I start! Basically, I stay in hotels quite a bit, and this is my first ever negative experience since using hotel.com. The receptionist came across as unfriendly. While walking to my room, the hallway smelled like someone had been smoking in their room, and the smell lingered around the corridor. The carpets were dirty, with bits of small rubbish on the floor. Upon entering the room, I found the floor still dirty with small debris around. I went into the bathroom, which was very grimy; hopefully, you can see my pictures. I checked around the room, and there was dust and dirt everywhere; hopefully, the pictures will show you the dirt. I certainly didn't have my evening meal here; I was completely put off. For breakfast, all I wanted was scrambled eggs on toast, but I was told we only do fried eggs. The glass I picked up nearly cut my tongue as it was badly chipped. The shower was awful, with no power, and it just dripped out; for me, it was terrible. I will 100% never stay here again. When leaving in the morning, I wasn't even asked, "How was your stay?" I simply gave him my room card and walked out; I didn't say anything, nor did the receptionist. The only positive was the empty free car park at the hotel; I wonder why it was empty!

Was disappointed, I have mobility problems & lift going down was not working. Beds didn't get made so tea, coffee etc didnt get topped up. No instructions how heating worked, no fire exit instructions. Corridors didn't get hoovered. Needs good refurbishment. Plenty of parking so not a problem.

Parking was safe and plentiful and the restaurant choice of meals was good value

No

Quiet and comfortable room, plenty of free parking. V good shower but bathroom could do with a refurb. Free biscuits on the coffee tray!

It was a lovely room The hotels decor was outdated and scrappy in places but the staff I encountered were helpful and professional

Yes