Very good service and breakfast. The room is very spacious. Unfortunately, we could not secure a room with the sea view this time as we had a family room.
Verified traveler
10.0
/10
评论于 412几周前
Hotels.com verified review
裝潢比較老舊外,其他都很棒
Verified traveler
好友同行
10.0
/10
评论于 414几周前
Hotels.com verified review
傳統的設備讓人有家的感覺,價格也相當划算,居然含有早餐!還有很舒服的床!工作人員也非常親切!
CHUN YU
8.0
/10
评论于 596几周前
Hotels.com verified review
When I arrived Brooks, it just 9am that I can't check in yet.However, they supply the private lounge to me. And give me hot tea to take a rest. It was quite a sweet service.
Oliver
10.0
/10
评论于 13几周前
Expedia Group verified review
The staff were great. Was there during Mazey Festival but they made time to check me in and made sure I new everything I needed to know
Katherine
双人入住
8.0
/10
评论于 14几周前
Expedia Group verified review
Property is well located on the Penzance seafront and our room had a sea view. The room was comfortable and breakfast food plentiful with friendly staff. However, the property is noisy when football matches are being live-streamed or there is the end of June Penzance festival.
Heidi
好友同行
10.0
/10
评论于 14几周前
Expedia Group verified review
My room was impeccably clean. The bed was comfortable and there were a couple of places to sit and watch the sea and world go by.
The staff were very friendly, welcoming and went out of their way to help. Breakfast was good and the coffee strong. It's a perfect location for exploring Penzance, going for a swim in the Jubilee pool and taking any of the boat trips on offer either to Scilly or wildlife tours.
Yes, the carpet / decor could do with updating but that didn't matter to me. The staff and the view out the front window makes this place a true gem.
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hermel
双人入住
10.0
/10
评论于 14几周前
Hotels.com verified review
staff very helpfull and friendly
Andrew
8.0
/10
评论于 15几周前
Expedia Group verified review
Breakfast was basic but ok.
The spray you're using to clean the bathrooms and wipe down the tables has an unpleasant smell.
Room was clean but a bit tired- curtain rail damaged and repaired with a bulldog clip.
The view was excellent.
George
10.0
/10
评论于 15几周前
Hotels.com verified review
Single room, two night stay.
Room was comfortable, good bathroom with plenty of hot water. Floors were a bit creaky though!
Excellent buffet breakfast - cereals, yoghurt, fruit and cooked breakfast. I also ate in the restaurant one night, and the food was largely good, though not impressed with the chips.
Well located - not in the heart of Penzance but close enough to be accessible.
Staff all very friendly and helpful.
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Jacki
朋友和家人 好友同行
8.0
/10
评论于 15几周前
Hotels.com verified review
Lovely stay in this friendly hotel on the waterfront.
Room very clean - though disappointed that all ones with sea view were booked. Only quibble would be no hook in shower room to hang clothes/towel.
Great breakfast to start the day!
Would stay again 😊
Sarai
2.0
/10
评论于 16几周前
Hotels.com verified review
The room was extremely hot, and there was no fan available to help with ventilation. There was also a strong smell of food coming from the kitchen throughout my stay. In addition, the kitchen extractor system appeared to run for much of the day, creating a constant loud noise that only stopped when the kitchen was no longer operating.
The hotel's main advantage is its convenient location for catching an early morning ferry.
One disappointment was breakfast arrangements. As the kitchen does not open until 8:00 a.m., I was unable to have breakfast before my early departure. I later discovered in the hotel information booklet that a packed breakfast can be prepared for guests leaving early. It would have been helpful if the receptionist had mentioned this at check-in.
Overall, I would not choose to stay here again. Considering the price, I did not feel the facilities and overall experience offered good value for money.
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Linda
6.0
/10
评论于 16几周前
Hotels.com verified review
Et helt greit hotell. Litt gammelt og slitt. Måtte vente litt for å få sjekket inn, men en veldig hyggelig ung mann bar kofferten min opp to etasjer. Vil legge til at hvis man er lydsensitiv, så hører man godt hvis vifta står på i naborommet, og jeg vil anta at man hører uteserveringen godt på varme dager. Frokosten var enkel, men smaklig.
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ROGER
双人入住
10.0
/10
评论于 17几周前
Expedia Group verified review
Very friendly & helpful
Terry
8.0
/10
评论于 17几周前
Hotels.com verified review
Last minute booking as in the area for work. Swift check in, rooms and communal areas were ok if a little tired but clean. Breakfast staff were a delight and a decent morning meal to set me up for the day. Parking is limited but there are spaces on road.
Robert
8.0
/10
评论于 18几周前
Expedia Group verified review
Super food and very helpful staff. Great position but the building needed some modernisation
Jayne Irene
8.0
/10
评论于 18几周前
Hotels.com verified review
Large clean side of building room view of the road .
Old building so has a sloping floor .
Breakfast was okay a help yourself type . Bed was comfortabe enough. It was suitable for my one night stay at an average price for the time of year.
Kar Man Rita
亲子同住
4.0
/10
评论于 18几周前
Expedia Group verified review
The hotel / inn is very old. I booked this inn because of beautiful picture uploaded in Expedia for sea view. But turn out I made a really bad decision. The sea view on spot is fair only but most importantly, the property is very old. I guess the room decoration has been used for 20 to 30 years with very min. level of maintainance. Just going inside the toilet, I see hair in the sink. Some rubbish is not yet collected. A chair seat has left over of chips. There is no hand held splinker which is very inconvenient for doing shower. No air conditioning and only a fan is provided. The carpet is very old. The toilet is so small.
I can't enjoy the sea view actually as my room is just located on the first floor, below is the restaurant that people sitting outside. It is seriously overpriced. For the price I paid, I would expect decent property condition, but not like that.
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Ian
10.0
/10
评论于 19几周前
Expedia Group verified review
Staff were very efficient, friendly and helpful. Full English breakfast and fish & chips delicious. Not far from seafront, ideal for morning and evening walks. Not too far from town centre. Would thoroughly recommend.