One of the best hotels we stayed at during our trip through Europe. We are travelers from southern Chile, and the kindness and professionalism of the gentleman at the reception were truly outstanding. He spoke several languages, including Spanish (our native language), which made us feel very welcome.
He took the time to explain Venice to us, gave us a map with all the key landmarks so we wouldn't get lost, and even showed us where to go and how to get around the city. His help made a huge difference to our experience. We are very grateful to him—he is truly a wonderful person.
We stayed for two nights. The room had air conditioning, and the cleanliness of the hotel was impeccable. We have absolutely nothing negative to say.
If we ever return to Venice, we will definitely stay at this hotel again. We highly recommend it!