there are 3 levels in the building unit. Our room has 2 levels with the second level being the living and dining level and the third level being the bedroom level. For an aged person over 70 to carry luggage to the third level is a very tough task and dangerous.

有2個露台，向海，風景優美 連續住2日沒有room service 清潔 要自行取乾淨毛巾及房間紙巾，沒有room service 整體客房狀況良好

整体条件不错，性价比比较高，位置相对不太方便，吃饭和超市还有一定距离。

原訂兩臥室家庭房，結果升等到三臥室家庭房，享有超大空間及露台，雖然配備不算精緻，但住起來很舒服，浴室都附有按摩浴缸

宽敞明亮，很舒适，

Nice experience in Warrnambool. Colorful outlook, nice view.

Everything was good except the bed was too soft for me but It was good to have a electric blanket. The location and the environment was very nice.

The room was much nicer and larger than I expected. Great location

Spa ,nice view and cleanness

Good location

Very good

Lovely time, nice clean apartment. Very close to the beach, the park for kids is amazing and the hot springs. Spa could be a bit warmer but overall a nice stay

Loved the layout. We were in one of the rooms separate from the main property. Loved the location and room. Would suggest they get a mini split for the bedroom as it is very stuffy and the mini split in the front room does not reach into the bedroom. The food at the restaurant is very good.

The whole hotel was exceptional.

Clean and quiet room. Basic facilities but great location to start Gt Ocean Road drive. Odd the hotel did not serve breakfast in their restaurant

It would be good to have breakfast at the restaurant.

Amazing location close to beach, kids playground and walking paths. Room was spacious and tidy. Our kids loved the pool.

Christmas day staff very accommodating and friendly

No one was available at check in so I might have given another star if we knew some of these issues. Worst was the 10a checkout which we were told at 9a when there was finally someone at the desk. Also bad was the thermostat not working. That was not an emergency so we just were cold. Heads up the HVAC is not central so even if it was working, the bedroom will not have heat or air. Last (there’s more but you get the idea), there was construction in the morning that we were not told about so there was a horrible racket and strangers looking in our window this morning. With the poor/non service do not stay here

Good location, clean and updated