Super lovely place for coffee lover, but do bring bug spray

The staff were friendly and polite, listened to our requests and offered help when needed, such as arranging transportation to and from the hotel, but communication between the staff was sometimes a problem. For example, there is an amenity offered by the hotel in which guests can request drink delivery every morning to their room, including type of drink and delivery time. Twice we did not receive drinks when we had requested them. We had to follow up to receive them. The grounds, tours and activities offered by the hotel are amazing, such as their coffee tour, and the meals offered in their restaurant were very good. Our room was okay, very basic in terms of comfort and amenities, but our bathroom had some issues, including a shower whose doors did not fully close, and a toilet that ‘shrieked’ when flushed. It was repaired twice while we were there, but the problem was not resolved. Overall, we were satisfied with our stay there, but better communication between the staff would help with services being provided in the best possible way.

Todo excelente. Excepto ciertos insectos en las paredes de la habitación

La habitación estaba impecable, lindos detalles como café en las mañanas y bolsas calientes en las noches. Lindo hotel para disfrutar de la montaña. El staff muy atento. El tour de café 100% recomendado para conocer un poco sobre el cultivo y procesamiento. La vista del restaurante muy linda. Volví luego de 10 años y no me decepcionó, sigue muy bien mantenido.

Personal muy atento y a la disposición Impresionantes vistas a la naturaleza

Súper recomendable experiencia

Hotel muito bom com o foco no tour de café. Jardins muito bem cuidados e uma equipe muito atenciosa. O quarto grande fica deixando um pouco nos detalhes de limpeza e conservação. A cama muito mole para mim, falta uma cabeceira e o quarto merecia um blackout melhor. Vem um faixa de luz na sua cara quando deitado. O restaurante é muito bom, com uma comida muito bem feita e ótimo atendimento. Seguramente voltaria a me hospedar lá.

AWSOME PLACE TO STAY

Great rooms, beautiful grounds, and a wonderful views. We did not want to leave. On premise restaurant was perfect, and the staff made us feel like family. Would definitely stay here again. It may not be the perfect place for everyone, depending on what you want your trip in the region to include, but it was perfect for me.

Excellent!

On the road to milky way, you can make a stop to listen the silence !

Great place

The room was nice - comfortable and nice service from the coffee served in the morning to the hot water bottle for the bed at night.

The food was superb, the room immaculate, and the staff courteous and attentive. Coffee at our door every morning. A hot water bottle delivered every night. A bird watching tour, by i call him the bird whisperer.the grounds are filled with flowers and hummingbirds.

This was a wonderful place for its location, landscaping, and delicious food.

Spotless room and bathroom, the amazing staff that treats you like family, coffee tour and tasting is a must, very good food.

Servicio muy lento.

Amenities very well maintained

The property is beautifully located on a coffee farm. The rooms are nice and bright. The restaurant is beautiful with outdoor seating with views of the mountain tops. The weather is prefect and you do not need an air conditioner. The staff were wonderful especially Luis.

Que finca tan increíble los pasamos excelente, todo super rico gente muy servicial, los desayunos espectaculares, y para el que le gusta cafe es un paraiso, particularte tienen que comer el ron cake de la tienda de cafe, los desayunos excelentes tambien!!! Lo mejor de boquete realmemte!!!