All the staffs are very nice and most of them speak very well and fluent English. The rooms are tidy but the bathroom is too small for a 4-star hotel. We could not even turn around when we were having bath. It is not near the airport and Venice center, so it provides shuttle bus service. One-way from/to airport needs Euro 7, while from/to Venice needs Euro 5, that is similar to the bus price. From my point of view, travelers better find hotels inside Venice and travel by train, which can save much time and cost.