Room should have a chair and a table, my AC made noise , made it hard to sleep, room 311. I asked for 1 pm checkout, desk told me that there is 15.00 fee / hour, I completely understand when you are at or above 80 % occupancy but not in summer and below 50 % occupancy. We used pool and hot tub. Well maintained and clean, all pool area. Most of the hotel looks nice and clean, although landscape could use some touch up. I also understand how some ppl are not very respectful. Walking to the restaurant with my pool towel and security stopped me that I could not take it to beach, I understand and told him that I was heading to the restaurant and have no interest in taking the pool towel to beach. His approach and body language left lot to be desired, he did the same to someone else , I noticed. At least he is consistent. Restaurant , good food and good service, clean and very accommodating. I forgot that we cannot charge to room so I went to room and got my card. Then I learned that I could not leave him tip on the card. so I went up again and brought cash to the server. He was very gracious and appreciative, this is not my first time here. We always find this hotel to be in a very comfy spot. I think our first stay was close to 25 years ago. We have tried other hotels but they do not offer a good value as this one. Suggestion, a little bit of TLC will go a long way. Each employee we ran into was friendly and acknowledged us. We will be back.
