Our room’s water heater was not working. We called and the technician came and said the water heater was not large enough. They hadn’t replace the water heater in our room. I don’t know why they put us in that room when the water heater wasn’t fully working. they said the rooms were sold out. The room was not vacuumed. They were peanuts on the carpet since we arrived. They were never picked up. We were in the hotel for six nights the gym. The carpet was super dusty and they were pieces of paper they weren’t picked up for days I complained about the gym that it’s not clean enough. They said it’s because it’s gonna be remodeled. This hotel should not be called at Waldorf Astoria. The people tried to be helpful, but nothing was done. I wouldn’t stay there again.