Nice basic hotel. The rooftop pool was great and the location is nice

I really wanted to have a great experience at Hotel Coral Suites because the location is excellent and the staff was always polite. Unfortunately, my stay was significantly affected by two major issues. I traveled from the United States to Panama for business, and reliable Wi-Fi was one of the main reasons I chose this hotel. Unfortunately, I had no Wi-Fi in my room during my entire five-day stay. I reported the issue several times, but it was never resolved. The lobby Wi-Fi was also unreliable, so I had to leave the hotel and work from a nearby shopping mall in order to attend meetings and complete my work. In addition, my room had a very strong musty/moldy odor throughout my stay. Although housekeeping tried to help, the smell never went away and made it uncomfortable to spend time in the room. I understand that technical issues can happen, but what was disappointing was that these problems remained unresolved throughout my entire stay despite being reported multiple times. I hope the hotel addresses these issues, as the property has potential. However, based on my experience, I cannot recommend it to travelers who depend on reliable Wi-Fi for work.

The property is centrally located. Close to shopping, eating and grocery. The full kitchen is a huge bonus, stove(with oven, full fridge, and microwave, in addition to pits, pans and everything you need in your kitchen plus a lighter for the gas stove. Close to the train station, easy access for taxis or just call an inexpensive Uber. The upstairs pool is clean and relaxing. Lots of food places in walking distance, Lucca has excellent Italian food at great prices. Grocery stores all over. Safe neighborhood, we walked relatively late with our shopping bags and didn't feel unsafe. Free WiFi, good water pressure, good customer service. This place is ideally located for access to everything and everywhere. Few minutes to allbrook Mall, 20 mins from Panama Canal. Overall, great location and great experience.

I stayed 5 nights here with my family, one of the worst hotels I have stayed at. The pictures look far better than the actual hotel. Despite daily housekeeping services, the room was still visibly dirty with mold in the bathroom, hair on the floor and an over all moldy smell in the room. The pillows and mattress need to be thrown away; pillows are full of stains and mattresses have bed bugs. We stayed in room 100 for 2 nights and had to request to be moved because my son was getting bitten by bed bugs. We were moved to room 101, and surely we found bed bugs there as well, and again my son was bitten; the worst 5 nights The front desk is in dire need of customer service training! there was no follow up or concern expressed on their part after we were moved to room 101. However, the housekeepers were very friendly and attentive, but could really benefit from housekeeping training and proper supervision to ensure the rooms are adequately prepared. Room 100 and 101 are facing the road, they were extremely noisy, so don’t expect a good nights rest. They also do not provide wash rags, which are basic amenities for hotels. No shuttle services were available and they do not have a restaurant as stated on Expedia. The overall neighborhood is okay, streets are a bit dirty but the location is very central so getting around is easy using the Uber system. The only plus is the small kitchen and the laundry service available. Overall this hotel is in desperate need of renovation!

The room & bath very clean & quiet. Staff was very helpful, responsive & available. Kitchenette with the room had a good refrigerator but no coffee pot, only a frypan to cook with, no sauce pot. No dishwashing liquid or sponge provided. Otherwise a very nice place in a convenient location for shopping and sightseeing,we enjoyed a lot.

Well located. Common areas aren't in good condition. Room big, not very good clean.

They stick to not letting anyone in early at all. There was 5 of us waiting to get a room and apparently all 5 got cleaned right at 3pm.

The staff is superb. Guest service is awesome! Housekeeping is splendid. The only thing missing is breakfast. Not the best location but everything else is great!

Muito boa hospedagem e localização excelente com diversos bares e cafés perto.

Mi experiencia en este hotel fue muy decepcionante. La limpieza de la habitación era muy deficiente y había un fuerte olor a humedad que hacía la estancia muy incómoda. Además, la ducha estaba en mal estado y el agua se salía mientras la usábamos, dejando el baño completamente mojado. Considero que el hotel necesita mejorar significativamente el mantenimiento y la limpieza de sus instalaciones. No lo recomendaría.

Horrible

This hotel is a bit dated, but the rooms were clean and spacious.The King sized bed creaked at every turn and move and so did the door to the bathroom. This hotel did not have many amenities - small reception lounge area and rooftop swimming pool with tables and chairs. It is adequate.

This is a solid choice for a good stay with a kitchenette and in a convenient location. It isn't luxurious but it has a lot of nice amenities for the money including a pool.

I would have rated this hotel 4 stars. The rooms were clean, the staff friendly, and the air conditioning worked well. Unfortunately, the Wi-Fi was practically non-existent on the third floor. Don’t be misled by the reception area—it works there, but not upstairs. I ended up spending so much time (and money) at Tim Hortons just to get online that it could have covered the cost of proper data or a hotel upgrade. This is a serious issue that needs to be addressed. I raised the problem daily, but nothing changed. To be clear, the staff were not at fault; the responsibility lies with management to fix the connectivity.

Excellent staff interaction room was clean and sunny. Kitchen was a plus.

Location is appropriate to the metro and according to the price.

Goid stay. Staff was outstanding. Has 3 washers abd dryers on the 6th floor. $3.50 PER WAS AND SAME FOR DRYER. Outside pool on 6th floor. Good fitness roim also on 6th floor. Maids outstanding a far as cleaning room and new sheets everday. Resturants clise by. Good coffee shops.

It's ok. The pictures look better than when in person.

The front desk staff was very unhelpful bordering on rude. At check-in time (3pm) they left the desk without checking me in, even though I was waiting since 1:37 pm. Another staff member had to complain to get me checked in. The room had a bad smell as if there were roaches but I did not see any and contrary to what is stated on Expedia, there is no Restaurant on the property. The WiFi was intermittent and at times the download speed was 1 or 2 Mbps.

Desperately needs to be torn down or remodel! A Fire Hazard