很好

The location was perfect to get around and there were a lot of restaurants opening late at night. The staff was very friendly. I stayed at a double room and the air-conditioner was too cold and the ventilation could not be tilted.

問答回覆快速親切，櫃台人員親切有耐心，整體軟硬體設施潔淨完善，值得再來和推薦

房間不太大，但可接受，早餐簡而精，好吃，職員非常友好

入住的是3人房很乾淨，可惜浴室玻璃門關好洗澡水還是會滲出，而且外面地板沒有排水孔可排水，會造成積水

2 minutes to the Sofia Reina Museum, 8 min to Prado. Excellent!

24 hour free drinks include coffee, every staff is very friendly, great location, you can find many good restaurant around , and walk to many famous places . Love this hotel .

Excellent Stay in Madrid We had a wonderful stay in Madrid and were extremely happy with our hotel experience. The staff was friendly, welcoming, and always willing to help with any questions or recommendations. The rooms were very clean, comfortable, and well-maintained, making us feel right at home. The location was perfect, with easy access to restaurants, shops, attractions, and public transportation, making it convenient to explore the city

Café da manhã muito bom, só faltou doce de leite ou nutela pra os churros, o loca tem uma localização excelente e muito para quem está de passagem rápida como nós.

Excelente atención servicio limpieza desayuno ubicación Todo lo recomiendo y regresaría sin duda

Hotel extremamente bem localizado, novo, limpo. Atendimento excelente. Minha única ressalva foi a falta de um frigobar no quarto. Considero um fator muito importante mesmo que deixado vazio. Me fez falta e foi minha única ressalva. Um ponto mas que se justifica por ser alta estação é a rigidez quanto ao horário do café. Mas repito que foi uma ótima escolha

Overall 2 stars: I arrived 30 minutes early prior to check in and was told room wasn't ready. Staff kindy offered to hold my bags and told me to come back. Fair. She collected my info and said room would be set. When I came back 90 minutes later, they didn't have all my info and so needed to give them a little bit more. My room was 201. It stunk horribly-- like sewage or trash. I went back down to desk. Staff went up to room to smell it. Initially she said she could smell it then said maybe it was the airfreshener. Definitely not. She said to wait in my room and she would see what she could do about getting me another room. I waited in room for long time and had to go BACK to desk x 2. AC wouldn't work. Smell was horrible. I opened windows, but still stunk. I tried to cancel my reservation and find another hotel. Found that there were nicer hotels on travelocity for cheaper. Unfortunately I could not get a refund. Front desk was eventually able to get another room which smelled way better with AC. On each floor, there is a tv screen with ads for the hotel. What you see in ad, a hispter nice botique hotel is NOT what I got. Amenities and room were VERY basic and doesn't look like Ad. Pros: close to Atocha train station. Room has BASIC necessities. AC. Clean. Queen mattress, not super comfortable. Hot shower. Private bathroom Cons: Cost/experience. no shelving or luggage rack. suitcase on floor. Basic amenities (soap/shampoo). small BASIC room. Ad is misleading. Rundown

Excelente hotel! Es la segunda vez que me alojo ahí y me encanta. Excelente servicio, rico desayuno, súper bien ubicado. Recomiendo complétame. Cerca de Atocha y con rápida salida para aereopuerto. Gracias! Volveré!

깨끗하고 조용합니다. 직원들 친절하고 아침이 맛있었습니다. 가격도 저렴하고요.

It was exactly what I needed for this trip, but the rooms are very small. The location right by the train station was excellent for me on this trip.

Budget friendly yet so close to subway station (Del Artes), next to Reina Sofia museum, and Atocha train station if you want to take high speed trains to destinations like Granada or Sevilla. A lot of reviews didn’t mention their built-in room speaker! This is the best feature as I can easily connect my Spotify and listen to white noise to help me sleep or just any music in general.

Todo bien

Customer service was excellent. The hotel contacted me before I arrived on what’s app to ask if I had any special requests. Karina was very friendly upon arrival and explained everything clearly. She called the room a few minutes after we checked in to ensure everything was to our liking. I really appreciated the extra touches. The hotel was well situated as we were taking the train the next day. Clean and comfortable also. I would highly recommend this hotel!

Great location. Rooms very clean and comfortable. Staff very nice and helpful. Breakfast was delicious. I would highly recommend.

Muy cómodo y buena ubicación