Staff are very nice and helpful. The breakfast was great, free Vietnam coffee was awesome too.

We had a great experience at this hotel. The location is very convenient, and the staff provided warm, attentive service throughout our stay. The breakfast was beautifully presented and delicious. The hotel is newly renovated with a stylish design that shows great attention to detail — everything felt very comfortable and thoughtfully arranged. We arrived early in the morning around 6 AM after an overnight train. Although the hotel was fully booked and unable to offer early check-in right away, the staff welcomed us warmly and promised to arrange a room as soon as one became available — which they did as soon as they could. This is a new hotel with excellent service and a high-quality environment. We highly recommend it and would love to stay again!

EXCELLENT HOTEL in every way - perfectly clean, comfortable, modern, amazing service by every single staff there, perfect location with everything just around it, great breakfast, totally lovely and relaxing pool area with music and pool bar - simply said, it's a true oasis of peacefulness in the middle of a very hustling-bustling city. We stayed in another hotel in Hanoi, so we can compare, and this hotel was the best decision we could make. We all were looking forward to come back to this hotel from our outings. Whatever the management there is doing there - thank you, you are doing a fantastic job! Don't change anything please.

The room was cleaned to a high standard st all times. The staff were the best we have experienced in any hotel. From front desk to everywhere in the hotel was first class. Tracy, Fancy, Amelia to name a few were very helpful and took care of all our needs. The breakfast was great with a large variety of dishes. Highly recommend this hotel and will be happy to stay there again.

Excellent location and the staff is phenomenal

Ankommen und zu Hause sein!

This is truly 5* hotel. The staff is amazing, very helpful and accommodating. The breakfast is great and the view from the restaurant adds to the experience. The rooftop pool is great during hot days we really enjoyed ourselves

Fantastic stay. Thank you.

Lovely breakfast, great service

When we are traveling to a new country for the first time, we prefer to stay in a hotel that features informed staff, clean rooms, comfortable beds, and tasty meals. In Hanoi, the CLASSYC Hotel checks all those boxes and more! Every staff member we interacted with, from the front desk to the dining room to housekeeping was exceptional. They clearly hold themselves to a higher standard. They reached out ahead of our trip and helped arrange seamless airport transfer. And booked a terrific walking food tour. The breakfast spread is bountiful and daily housekeeping kept our room sparkling clean. We’d like to give a special shout out to Arthur who helped us navigate Hanoi each day. Stay here if you want a home away from home!

amazing stay at this hotel !!! from the check in to the check out !!! the staff is so kind !!

Great location in the Old Quarter, close to Hoàn Kiếm Lake and Tạ Hiện Beer Street. Excellent, excellent service from the front desk team.

Good service, modern and

Great room, wonderful staff, and good accommodations. The bed was comfortable, the tub offered a great relaxing experience. The staff provided great service throughout our stay.

Çalışanlar güler yüzlü ve ilgili. Otel konum olarak harima. Francy hersey için teşekkürler

We had great interactions with all the staff especially Fancy at the front desk who frequently checked in with us. The hotel is conveniently located within Old Quarter and is clean and well organized. The breakfast offered a wide range of options and I was able to refill my water bottle at the front desk.

All round great place with amazing staff

The staff were very friendly and approachable. The room was clean and met the requirements for a stay.

Service was amazing all round, and Amelia specifically was great.

Excellent customer service