Staff are very nice and helpful. The breakfast was great, free Vietnam coffee was awesome too.

We had a great experience at this hotel. The location is very convenient, and the staff provided warm, attentive service throughout our stay. The breakfast was beautifully presented and delicious. The hotel is newly renovated with a stylish design that shows great attention to detail — everything felt very comfortable and thoughtfully arranged. We arrived early in the morning around 6 AM after an overnight train. Although the hotel was fully booked and unable to offer early check-in right away, the staff welcomed us warmly and promised to arrange a room as soon as one became available — which they did as soon as they could. This is a new hotel with excellent service and a high-quality environment. We highly recommend it and would love to stay again!

Fantastic stay. Thank you.

Lovely breakfast, great service

When we are traveling to a new country for the first time, we prefer to stay in a hotel that features informed staff, clean rooms, comfortable beds, and tasty meals. In Hanoi, the CLASSYC Hotel checks all those boxes and more! Every staff member we interacted with, from the front desk to the dining room to housekeeping was exceptional. They clearly hold themselves to a higher standard. They reached out ahead of our trip and helped arrange seamless airport transfer. And booked a terrific walking food tour. The breakfast spread is bountiful and daily housekeeping kept our room sparkling clean. We’d like to give a special shout out to Arthur who helped us navigate Hanoi each day. Stay here if you want a home away from home!

amazing stay at this hotel !!! from the check in to the check out !!! the staff is so kind !!

Great location in the Old Quarter, close to Hoàn Kiếm Lake and Tạ Hiện Beer Street. Excellent, excellent service from the front desk team.

Good service, modern and

Great room, wonderful staff, and good accommodations. The bed was comfortable, the tub offered a great relaxing experience. The staff provided great service throughout our stay.

Çalışanlar güler yüzlü ve ilgili. Otel konum olarak harima. Francy hersey için teşekkürler

We had great interactions with all the staff especially Fancy at the front desk who frequently checked in with us. The hotel is conveniently located within Old Quarter and is clean and well organized. The breakfast offered a wide range of options and I was able to refill my water bottle at the front desk.

All round great place with amazing staff

The staff were very friendly and approachable. The room was clean and met the requirements for a stay.

Service was amazing all round, and Amelia specifically was great.

Excellent customer service

The location is perfect, and the rooms are quiet and well designed, but the real highlight was the incredible staff! From the moment we arrived, the team was warm, welcoming, and attentive to every detail. They truly went above and beyond to make us feel at home, offering excellent local recommendations and assisting with everything we needed.

Wonderful and modern hotel that is spotless. Air conditioning works well. Hotel looks new with the nicest staff. Excellent breakfast that changes daily. Pho is better than most restaurants. Across from a great cafe and many dining choices. Close to main shopping and major food streets. Only issue is that like most of Hanoi, you have a mix of modern and developing properties. However, the area is very safe.

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Amazing Stay

Fantastisk hyggelig hotell med helt super service fra de ansatte. Hotellet har veldig bra beliggenhet i gamlebyen med korte gåturer til de mest kjente attraksjonene. Rommet var rent og fint. Vaskepersonalet