The staff were lovely however when booked I was told by the information it was a room with a city view. When we arrived the view we had was the back of a bunch of buildings, gutters etc. When I asked if we could have the city view I was told that all rooms were booked. I was also told I should have expressly asked for the city view when booking. This seems weird when it was advertised as a room with a city view. Also, when we’re only there two nights, arrived in the evening and the birthday was next day and we wanted to wake up to the city view as promised, This was disappointing. Also, when I said it was a birthday to the hotel by email they said they’d sort something special but all we got was a hastily written note saying happy birthday. Not great at all. Luckily we spent most of the time experiencing Paris. Overall, hotel was a shame in an otherwise amazing time.