fair room feature, poor service. fair breadfast. there was one night room with no water at 8pm, went down to reception to ask is problem in my room, and wait for 30 mins still no feedback, and have to go down to reception to ask again, and finally said it is the city issue, entire street with no water until next day 4am, i was shocked since not even have water to flush toilet and ask if there bottle water provided, reception only said she need ask boss then also no feedback again. please train the staff for emergency response.

Location is good, many restaurants around. Staffs are nice and helpful expecially Rosy. She is good in English and help me a lot no matter on call taxi, Flight booking confirmation and online check in. I am very appreciate since I don't know any Español. Since we will facing some noise around because there are some people will wake up at around 4am due to they may join some Inca Trail tour or some other local tour. But that is not the problem caused by Hotel itself. Of course, this Hotel is not a Five Star Hotel and is not perfect. but for this price and services, I will definite will book this hotel again if I back to Cusco. I also recommend this hotel. Thanks Rosy, Hope you can see my comment.

The only issue is early checkout. We had to check out at 10am.

Location !!

Our first room was amazing (courtyard view). Our second room wasn’t as nice and the shower did leak, plus a hole in the roof made the room cold at night, but overall we would stay again and just make sure to book courtyard view. Breakfast was good and staff were very accommodating.

Quarto bem espaçoso, camas muito confortáveis e hotel muito charmoso, silencioso com um café da manhã simples porém muito gostoso. Ficamos apenas 2 noites e achei um bom custo benefício. É bem tranquilo ir de lá para Plaza de Armas, porém, recomendo voltar de uber pois as ladeiras cansam, além da Altitude.

Bathroom is sub-par, no hair dryer, no ventilation. The room is very small, dark and damp. Pieces of the light on the ceiling were missing. The patio is a source of tremendous noise for the rooms around it. Every day we were waken up at 5 am by the staff preparing breakfast. People stay there late at night talking, and because there is a sun roof over the patio, all the noise reverbs, making it difficult to rest. Worse, when you are in the patio trying to enjoy a below average breakfast, you can hear all the noises people are making when using their bathroom: showering or doing you know what.

The staff is very friendly and nice. The room is warm and makes sleeping in the cold weather easier. However, the hotel is noisy. The doors, walls, and windows are thin. you could hear every door close, the staff yelling at each other asking for stuff so sleep was not very restful. The breakfast is very, very basic and will likely not leave you satisfied.

Habitación muy limpia y cómoda.

Everything is great. Very good young stsff member on reception

Highly recommended! I’ve been to this hotel twice and have never felt disappointed. This is a really cozy hotel with a beautiful courtyard. The staff is very friendly and helpful. The breakfast is amazing, including regional fruits and breads amongst others. The omelette is superb as well. I will definitely book my stay at this hotel for coming trips to Cusco. Thank you!

Wonderful staff and a great place to stay!

Stay was great perfect location!!

Todos excelente y la ubicación es muy buena!

The staff was very friendly, welcoming, and helpful. The property was clean and relaxing. Very walkable to so many places and there were a ton of options for dining and shopping! Would definitely recommend!

We had a cancelled flight followed by a changed itinerary to Machu Picchu which meant we unfortunately only got to spend about 6hrs here however in that time, the staff were so helpful with coordinating taxi transfer late at night, preparing a breakfast to take away last minute and allowing us to store our bags for 2 days. The room was cosy, comfortable bed and a hot shower which was so needed. The location of the property which got to be a bit more explored prior to taking our bags is wonderful with lots of boutique shops, restaurants (including vegetarian) and bars though be mindful there are some steep hills to access it if accessibility is a consideration. Would absolutely stay here again if I came back to Cusco.

This was a decent hotel overall but a few things that happened is the reason for the 3 star rating. A member of the cleaning staff took a dookie in my toilet while I was out. I get it that sometimes when you gotta go, you gotta go, and I'm not knocking them for that. However, if you clog said toilet, especially with the toilet paper that needs to go in a basket, own up to it and get it fixed before the guest comes back. It was awkward going to the front desk about this, but they were quick to fix the issue. The atrium of the hotel was very noisy at all hours. Lots of tours start at 4am, so there is a lot of hustle and bustle that you can hear through your room. There are also late arrivals where a doorbell needs to be rung to be let in. It echoes throughout the atrium when it chimes. Bring your ear plugs. The hot water wasn’t dependable. Sometimes you had a nice, strong hot shower and others you had to hustle to get the soap off as you felt the cold water seep in. The staff was friendly and the room was clean and comfortable. When our group left for a 4am trek, the hotel gave us a brown bag breakfast, which was nice. The breakfast was typical for Peruvian hotels, including all the usual items. Out of the 3 hotels I stayed at on my trip, this was my least favorite, but it was affordable and in a great location. All the major attractions were walkable from here and there were some great restaurants in the area. It could also accommodate for our large group.

Walkable and safe. Great restaurants nearby.

Hotel Huascaran is a nice small hotel near the city center. Staff were very nice, helpful and considerate. Property is pretty, a light breakfast is included and they have 24 hour reception. Rooms are basic but clean. May want to bring a washcloth, they don’t have them (or anywhere in Cusco really). We enjoyed our stay!

Excellent hotel. Very cozy and beautiful scenery. The workers were very attentive and gracious. I recommend this hotel to anyone that wants to have a great experience of the wonderful city of Cuzco