Great hotel has a lift😊great staff great cleaners great location in the old town

Excellent location. Perfect for visiting the old town.

Ein tolles Hotel, nettes Personal, sehr gute Lage, ABER: Hier sollte dringend etwas mit den Türen gemacht werden. An allen vier Seiten große Spalte, sodass - sobald im Flur das Licht angeht - das Zimmer wirklich hell ist. Dazu kommt, dass man dadurch jedes Geräusch vom Flur hört (vor allem den knarzenden Boden und das Laute Schließen der Türen - knallt richtig). Diese - leicht zu lösende - Probleme überwunden, wäre es rundum perfekt!

Excelente ubicación

Great location, although a little difficult to locate first time as it is on the third floor of an office block ! Rooms adequate with no frills not even a kettle ! But great spot for getting around Bilboa. Located in the Old Town. Close to Metro and Tram stops.

Excellent small hotel in the middle of Bilbao Casco Viejo. We were very pleased with the room. The staff was very friendly and helpful. If we ever return to Bilbao we will stay in the same location.

Arriving later in the evening, the front door was locked and there was very poor information and communication as how to get inside the building. The girl at reception could have simply came down and opened the door, but instead I was trying to have an online conversation as to how to gain entry, and at the same time trying to translate some text by the door to try and figure out how to get in. I was outside in the rain for nearly half an hour. Very poor communication and information if you don’t speak Spanish.

We were pleasantly surprised. Expected a small room with 2 single beds and a bathroom, ended up in a room that could sleep 4. Everything was clean, a little dated, but we found it ok. The hotel was central to old town bars, the cathedral and only 20 min walk to Guggenheim Museum.

The room was clean and the hotel was central to casco viejo (old town).

We didn't get to stay here. Missed a train so we missed check in by a day. Our room Was gone for the 2nd day. Had to find another hotel on the fly

Very clean and tidy property, in the heart of the old town. It is very lively all the time but not as noisy as other people said. Room is tidied every day and you get clean towel if needed. Bed is made, bins are emptied every day as well. Staff are very friendly, accommodating and very informative. The only downside for me was that there are no coffee and tea facilities in the room and you have the communal area. It was a very good experience and i will definitely return!

Atendeu as expectativas, localização ótima no Casco Viejo

Sehr einfach mit hostel-vibes. In der Dusche gibt es nur flüssigseife und der gesamte Boden war nach dem Duschen nass weil die Glasabdeckung undicht ist. Im Bad war ein langes schwarzes Haar auf dem Boden. Ansonsten in Ordnung wenn man keine hohen Ansprüche hat. Für eine Nacht ging es. Leider aber mit deutlich über 100 euro für eine Nacht deutlich zu teuer

Clean room, excellent location. No problem with noise, helpful staff.

Hyggeligt og trendy, men meget lydt. Fungerede fint med kode til alting og værelset og bad var i orden.

Very helpful and friendly staff that answered all our questions.

The value, location, and hospitality of the reception desk are fantastic.

Personal war durchwegs hilfsbereit und sehr freundlich! Die Badezimmer waren eher semi sauber. Aber ein Handtuch in die Badewanne/Dusche und alles ist gut. Die Türen der Zimmer: von innen leise zumachen geht ziemlich gut (wenn man das möchte), von außen ist es unmöglich sie leise zu schließen. Vielleicht an die Türen Hinweise geben,dass bitte versucht werden soll leise zu sein? Die Böden im Zimmer sind Holz. Auch dort ist es unmöglich leise zu gehen. Alles knartz und grammelt.

A great place for a night stay with my family. The room was spacious and it was great to be able to open the room to the apartment.

Au Coeur de Bilbao, impeccable