Hotel Terranova

探索 Hotel Terranova
7.2
基于 599 条评论
清洁度

7.4

客房舒适度

7.0

地点

9.0

服务和设施

7.0

旅行者评论 Hotel Terranova

每页评论数
20
40
热门评论
Shanice
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双人入住
8.0
/10
评论于 13几周前

Hotels.com verified review

It's a relatively centrally located and good budget hotel. The staffs were receptive, helpful and accommodating. I'd definitely go there.
Jesus
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4.0
/10
评论于 14几周前

Expedia Group verified review

They did construction on the bathroom one floor above me for five of the seven days I was there. Loud grinding, scraping noises for five to six hours a day. I asked for a different room and they said they would try to reaccomodate me. Staff was indifferent.
JuanC
8.0
/10
评论于 14几周前

Hotels.com verified review

Good staff
Perez
icon-亲子同住
亲子同住
8.0
/10
评论于 15几周前

Expedia Group verified review

Hotel bien ubicado en el centro de la ciudad excelente atencion
Nicky
icon-朋友和家人 家庭
朋友和家人 家庭
4.0
/10
评论于 16几周前

Hotels.com verified review

So most of the staff were really nice there was a huge language barrier from English to Spanish Google translated a lot to help. The hotel was nice and the location was great probably not another visit to this hotel. We had a lot of issues checking in and when we got to our room, our bathroom was flooded and I was not able to get fresh towels. I had to beg the front desk and the staff to get some extra towels so that when the water leak was happening, my parents wouldn’t slip in the bathroom. It took almost 30 minute conversation. Then there was the ordeal of the ice they wouldn’t allow me more than just 2 cups of ice and there are five of us in the room. Then there was the thing of the air-conditioning it took almost 3 hours for them to come and fix the air conditioning in our room. I have two kids and two older people. You can imagine how tense that three hours was in the room. We were also supposed to have complementary breakfast at the hotel but did not get it at all. I even asked about it and showed them a check out. There was $100 deposit which was fine. Didn’t know about that but that’s usual, but then what happened is that they added on some extra taxes and fees that was not a part of the original bill that was annoying to under understand why they were charging additional fees right now right the room itself wasn’t too bad. The room did why didn’t needed to do. It was for two nights wasn’t bad. down the street on the block was an amazing coffee shop Toasta.
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Alethia
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好友同行
6.0
/10
评论于 17几周前

Expedia Group verified review

Good enough for the money
Carlos
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2.0
/10
评论于 17几周前

Expedia Group verified review

Taxes / Fees is usually included at reservation price and they charged me again at the check in. Paid taxes twice. Hotel has mold and a strong smell overall. My bathroom door was broken, falling down and couldn’t be closed. It’s a cheap place, but they could be more careful with these “details”.
Pedro
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亲子同住
10.0
/10
评论于 18几周前

Expedia Group verified review

Todo muy bien Funcional al 100% Lo unico si pueden cambiar la TV por una mas actual ( smart Tv)
William Rahming
10.0
/10
评论于 19几周前

Expedia Group verified review

Yes
MARIA FERNANDA
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家庭
8.0
/10
评论于 20几周前

Expedia Group verified review

You have restaurants very close and a gas station. The bathroom was old, towels were clean but stained.
Héctor
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双人入住
10.0
/10
评论于 20几周前

Expedia Group verified review

Muy bien ubicado, el restaurante ofrece buenos precios. Lugares de comida accesibles caminando. Personal atento.
Jesus
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8.0
/10
评论于 20几周前

Expedia Group verified review

the air conditioner was in a a bad location facing the bed
Amador
10.0
/10
评论于 21几周前

Expedia Group verified review

Todo muy bien, personal excelente
Belanyer
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10.0
/10
评论于 21几周前

Hotels.com verified review

Excelente ubicacion ,espacio de la habitacion y personal amable…100% recomendado
Reinhard
8.0
/10
评论于 21几周前

Expedia Group verified review

Mi habitación olia un poco raro, olia a viejo
steven
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双人入住
10.0
/10
评论于 21几周前

Hotels.com verified review

Great stay only thing was a/c was leaking water otherwise Great place
Jacques
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双人入住
10.0
/10
评论于 21几周前

Hotels.com verified review

Good
Dwight
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4.0
/10
评论于 22几周前

Hotels.com verified review

No bar. A/C ok.
Velia
icon-家庭
家庭
8.0
/10
评论于 22几周前

Expedia Group verified review

Las habitaciones necesitan un poco de mantenimiento, pero en general están bien. El personal es amable. LA ubicación es excelente, hay restaurantes, supermercados, transportación y tiendas de conveniencia cerca. En general es un buen precio por lo que recibes.
Virendra
icon-好友同行
好友同行
4.0
/10
评论于 22几周前

Expedia Group verified review

room not clean, staff was ok and property outdated. Bedbugs bites on my arms and legs would not stay here again!
每页评论数
20
40