办理入住时，我发现热水不够热，但当我反映后，工作人员立即解决了这个问题。我觉得服务非常好。然而，房间里的自来水不适合煮沸或饮用，尽管酒店每天提供350毫升的瓶装水——这个量实在太少了。为了改进这一点，酒店可以安装饮水机，让客人可以自行接水，从而减少塑料瓶的使用，为环境保护做出贡献。

工作人员非常平易近人和友好。

The room is clean, CR is clean, the room has microwave, fridge, safe deposit box, ample amount of drawers, kettle, separate sink aside the ones in the CR. Staff were so friendly and always greet you and the breakfast was great, it changes everyday. Highly recommended and will definitely book there again.

Easy and convenient. Accesible.

Nice, affordable hotel. Strategically located across sm city Iloilo.

The was from the 19th floor was beautiful. 😊

The room is clean and the staff is friendly

Barado ang lababo, mahina ang aircon, mahina din ang shower mas malakas pa ang bidet.

They need to address a big problem on their sewerage system. Very unpleasant smell is coming out of the sink and bathroom pipes.

Rooms are small but clean, breakfast is adequate, location of hotel is very good.

no outlet. kailangan gumapang kapa ilalim sa misa. wlang outlet malapit sa misa..wlang outlet malapit sa heater..gapang kpa ilalim sa misa..lahat hotel na puntahan q yun lang wlang outlet..kailngan bigyan extension wire..yun lang maganda ang room..yan lang negative masabi ko..other than that very good na.

Had a great stay. Everything was perfect.

Sangat senang menginap disini, pelayan yang ramah dan sangat membantu kami. menginaplah disini jika ke iloilo, letak strategis di depan sama city.

we really enjoy our stay and it's worth the price. all staffs were very nice and helpful. we're going back soon.

located across sm city iloilo. our room was at 7th floor and we were so satisfied with our room. it was clean, has sink, mini ref, microwave, big TV with a nice view of the city. downside is that the heater was not working properly. there's a swimming pool, indoor only but not infinity. had our breakfast at 21st floor and one of the best breakfast buffet in iloilo. a lot of transportation choices outside of the hotel so no worries. the best part is that we got almost 80% off on their published rate thanks to traveloka! 😊

Will highly recommend to everyone. Staffs were very courteous, loving the buffet breakfast, super nice room. Thanks for giving us a comfortable stay. Thanks to Traveloka too, always having an easy and affordable booking :)

bad this time some staff are insensitive

I like the place super love it Ganda ng view and complete sila with toothbrush and other kits but the heater is not functioning. I like the breakfast buffet but during that time medyo napanis ata ung carbonara but I love their pancakes ❤️ Overall worth it yong money mo and the location sa tapat lang ng Sm City

The room is nice and clean. An awesome place to relax. The staff are accomodating. I just had a problem with their food during breakfast. plus the bananas that they served had alot of danages. They shouldn't have served that.

Nice room. Cr is clean. Down side, towels are not that white