Horrible rooms and receptionist. Please avoid unless necessary. We were staying here for 7 nights and realized it's not possible to stay here after 4 nights and requested a refund for the last 2 days given the following reasons with evidence. But the gentleman at the reception said to allow the cleaning team to come in, which we were already doing, which had no relevance.
1. Air conditioning close to not functioning and limited to 23 degrees as the minimum while being around 15/20 years old. Even with it on, we can feel the mold in the air and this was present from the start of the trip. They told us this is just how all the rooms are, which shows the quality. Then he even said that it doesn't matter if the temperature goes lower because they don't function lower, imagine how arrogant you need to be to say this to a guest. Even the clothes stored in the wardrobes were damp by the end of the trip because there's no ventilation even if you leave the balcony mesh open.
2. If we choose to use the balcony, it allows insects inside because they have not sealed their balcony door which allows mosquitoes and centipedes through the gaps I showed them and in the pictures. But it's Greece so it's hot so you can't even sleep well with that temprature. Opening the balcony also means all the sounds that you hear during your sleep. We had to kill the mosquitoes ourselves or deal with the smell of the mosquito repellent within such a small room.
3. The shower is close to unusable because