服务非常好，每个人都很友善，地理位置绝佳

I chose it because of its central location to all the sights worth seeing Trevi, Pantheon Coliseum all worth it. It was great Kris at the front desk was the best took care of our luggage situation when it was delayed. Brought 5 large luggage’s to our room. I didn’t really stay for the accommodations we needed a room to get cleaned up and sleep after endless walking in the heat and two tours of Rome and the Vatican. It served the need nicely never tried the breakfast wanted to experience all Rome culinary offerings. It’s a 3 Star hotel so they don’t change your towels often or at all but we only stayed 4 days and we were out everyday. It’s was a nice stay overall.

The room was not what was represented in the pictures. There was no one on the property at night to help us. We couldn’t get the drawer open to find the blankets, there were no amenities. There was a drawing of a naked man on the shower wall. There was mold on the sink. The room smelled of mold. When we arrived the windows were open but that didn’t get rid of the smell. We only stayed one night. I feel we should receive a full refund. We checked out after one night, the desk person told us our housekeeper is very good. But offered nothing. She said we gave you the family suite. It was very dirty.

We were in the annex but it was still very close to the front desk and breakfast area. The breakfast was excellent. The location is perfect for walking to many destinations.

The staff was great and the location was good. The room was a little dated and a little tight for 5pcs but we had no issues with the hotel or the room.

Staff was friendly

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Very helpful staff and friendly staff

The staff were exceptional. We missed our connection and arrived late after the front desk shut down and the staff went above and beyond to ensure we were able to find and get into our room. Fabulous team.

We had a fantastic stay at the Trevi Palace Hotel. The staff was so incredibly nice and helpful, especially Martino at the front desk. Our room was perfect for what we needed and enough space to get ready for the day, along with an amazing location. I would recommend this hotel to anyone traveling to Rome.

Sentral plassering, god frokost, grei standard.

It was a great stay and location was excellent for walking Rome.

Staff was very friendly in a great location good walking distance to popular destinations. Elevator noise is kind of loud and ran constantly.

Location was amazing and staff were incredibly friendly, attentive, and offered amazing travel suggestions for our stay. Would definitely stay again and we highly recommend!

Yes

The staff were great and so friendly. It is in a great location in walking distance to all amenities. We had a great 4 day stay. If we ever come back to Rome we would stay here.

The room is nothing special but it was clean and is in a great location. It”s within walking distance of most of the main sites and the area seemed very safe. Also, the staff was very welcoming.

Equipe atenciosa mas hotel poderia ter condições melhores. O elevador fica do outro lado, um pouco confuso e dá uma sensação de insegurança. Café da manhã maravilhoso. Mas é hotel bom.

The property was very clean and comfortable, the staff was extremely friendly and the location was great! We were within a 10-15 minute walk from the Trevi Fountain and the Colosseum. We were also close to great restaurants and a delicious gelato place.

Didn't eat the breakfast but saw them serving the same pastries 4 days in a row that were left covered but in the open. Definitely not fresh food.