Hotel Excelsior Ipoh

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Traveloka (556)
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8.5
非常好
基于 556 条评论
由旅行者提供
清洁度

8.4

客房舒适度

8.4

餐食

7.9

地点

8.8

服务和设施

8.4

大家经常提到 Hotel Excelsior Ipoh
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房间空间 (7)
卧室 (7)
周边环境 (4)
员工友好度 (4)
氛围 (4)
味道 (4)
距市中心的距离 (3)
无障碍设施 (3)
隔音 (3)
浴室 (3)
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旅行者评论 Hotel Excelsior Ipoh

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40
顾客评论
Y***a
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休闲
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10.0
/10
评论于 17 小时前
一切都非常令人满意👍👍
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10.0
/10
评论于 7几周前
每次来怡保,这家酒店都是我的首选。干净整洁,早餐美味!而且位置便利,去哪儿都很方便!
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Abu H. B. A. B.
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9.7
/10
评论于 14几周前
总的来说,我在怡保艾克塞尔西奥酒店的住宿体验愉快舒适。房间干净宽敞,布局合理,床铺舒适,床单干净,灯光柔和。酒店位置非常便利,方便前往怡保各处——我非常享受在怡保市区漫步的时光,而且酒店员工普遍礼貌热情。 然而,浴室需要改进的地方是浴室。浴帘上有明显的霉斑,影响了淋浴体验的整体清洁度和舒适度。对于一家如此高档的酒店来说,浴帘应该定期更换以保持卫生。 如果浴室的维护能够做得更好——尤其是更换浴帘——这家酒店的住宿体验将会更加完美。我希望酒店管理层能够重视这个问题,因为其他方面都非常令人满意。我还会再次入住怡保艾克塞尔西奥酒店。
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商业
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8.5
/10
评论于 20几周前
一切都井然有序,请继续保持!以后员工出差时我会考虑预订这家酒店。
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M***d
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居家度假
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8.5
/10
评论于 23几周前
入住体验不错,房间舒适整洁。不过房间门可能需要维修或更换,有时候锁不太好。
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10.0
/10
评论于 26几周前
地理位置优越!前台工作人员非常耐心地帮我换房间,客房服务人员在我需要额外的洗漱用品时也迅速处理。非常感谢他们的优质服务👍
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居家度假
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9.7
/10
评论于 29几周前
我们在那里度过了一个愉快的短暂假期。
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K***k
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商业
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6.0
/10
评论于 29几周前
我在酒店餐厅吃早餐,看到一名酒店工作人员用手在自助餐柜台下捡蟑螂……无语
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N***G
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休闲
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9.7
/10
评论于 39几周前
酒店前后步行不远便有许多餐饮场所。
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felly t.
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休闲
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9.4
/10
评论于 92几周前
We stayed in the family room, which was very spacious with sofa and a table. It is also clean. The staff is very friendly. The location is also very strategic. Many food nearby, with Foh San dim sum and Chong Yang kopitiam just at the road behind the hotel. There are even convenience stores and a laundry nearby. We had a pleasant stay here. Will be back again.
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Richard T.
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8.4
/10
评论于 114几周前
Dressing table got ants in room 602.
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Lim G. S.
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8.4
/10
评论于 119几周前
Hotel room decent but one of my room got ants issue. Overall still OK. Reception service are good.
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Ambrose L. M. Y.
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6.0
/10
评论于 121几周前
Hotel lobby got few car park in-front of lobby and not convenient when we want to go into the van that we charted, when I ask the hotel security and he told me that the owner of the car pay money to park in-front of the hotel lobby … I really disappointed with this kind of selfishness and hotel management also no action taken.
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Yap S. C.
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8.8
/10
评论于 123几周前
Check in and out was effortless. Rooms are decent size, clean and comfy enough for 2 nights. Parking in the hotel was not a problem. Location is great and walking distance to many yummy local food. Basic toiletries were provided, toilet was clean, AC and water heater worked well. Pressure water pressure was also really strong. Would definitely stay here again.
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Kwong HonLim
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8.8
/10
评论于 139几周前
Overall fine-ac, hot water work well. Noise travels when events are on going. Breakfast is good except no rotation (ie almost same kind of food every day) Perfect location if want to be in city centre.
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Accommodation's Reply
27 Aug 2023
尊敬的 Kwong Honlim:我们非常荣幸地欢迎您入住怡保怡东酒店,并感谢您的热情反馈。对于您体验到的服务不足,我们深感抱歉。请放心,我们已与酒店团队沟通,以避免再次发生类似情况。感谢您分享如此精彩的入住体验,我们由衷感谢您的赞赏。我们期待在不久的将来再次欢迎您。请保重,祝您度过美好的一周。敬请期待!Shah Zainal 客服经理
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Ng HooiKuan
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8.5
/10
评论于 148几周前
This is an old but very well maintained hotel in the city of Ipoh. It is very convenient to access the Ipoh old town shops and restaurants.
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Accommodation's Reply
18 Jul 2023
尊敬的 Ng HooiKuan,我们非常荣幸地欢迎您入住怡保怡东酒店 (Excelsior Hotel Ipoh),享受奢华的休憩之所。感谢您在这个尊贵的平台上分享如此精彩的入住体验,也感谢您对我们服务和设施的赞赏。希望您下次出门在外时能再次选择我们。在此之前,请多保重,祝您度过美好的一周。敬请期待,Shah Zainal,宾客服务经理。
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Guest
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9.1
/10
评论于 153几周前
Room spacious ans clean. Welcomw and friendly staff.
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Edmond C. K. S.
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8.5
/10
评论于 157几周前
My request for soft pillows and higher floor rooms were met. The staff were courteous and helpful.
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Lee P. K.
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5.4
/10
评论于 159几周前
Terribly dirty hotel. I check in late around 9pm-10pm, so after check in, I decided to go outside to have some supper. I go back to hotel room at around 12am, then only I found out the bed is dirt. It is actually cover with comforter = looks totally ok and clean, but once I wanted to lie down, I remove the blanket and found out is as the picture, I call up the reception, he told me room service is closed, so he can provide me room change, will ask the security to send the key to my room, he just send me the key, and I have to change my room, move my belongings and luggage by my own self. After room changing, the room is super hot and the air conditioner is not working properly, when I check out, the reception asked me to send her the photos only, and just say sorry. That's all what they can do. No more staying excelsior although the hotel in a good spot.
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1人们认为它很有帮助
LOKE KAIWEE
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6.4
/10
评论于 160几周前
The hotel room floor is dirty and is like not being clean well.
1人们认为它很有帮助
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