Ocean Dream Cancun by GuruHotel

探索 Ocean Dream Cancun by GuruHotel
7.6
基于 1,033 条评论
清洁度

7.8

客房舒适度

7.6

服务和设施

7.8

旅行者评论 Ocean Dream Cancun by GuruHotel

每页评论数
20
40
热门评论
TszChun
icon-休闲 双人入住
休闲 双人入住
4.0
/10
评论于 72几周前

Expedia Group verified review

好舊 牙擦牙膏之類沒有提供 隔音差 優點是大海景 僅此而已
Gustavo
icon-
10.0
/10
评论于 13几周前

Hotels.com verified review

Excelente ubicación
Josafat
8.0
/10
评论于 13几周前

Hotels.com verified review

Muy cómoda el área de alberca, muy cerca de la playa, la habitación excelente me gustó su equipamiento estufa y frigobar, cafetera, utensilios de cocina excelente sin duda regresaría.
RosaIsela
icon-家庭
家庭
10.0
/10
评论于 13几周前

Expedia Group verified review

Muy bien ubicación, las instalaciones y el buen trato del personal
Juan
icon-亲子同住
亲子同住
8.0
/10
评论于 13几周前

Expedia Group verified review

Nice basic and affordable place to stay
Gabriela
10.0
/10
评论于 13几周前

Hotels.com verified review

A piscina era incrível, bares, funcionários, restaurantes, comidas… tudo impecável!
Daniel
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 14几周前

Hotels.com verified review

Muy bien las instalaciones solo que se tardaban años en llevarte una bebida o un alimento cuando ordenabas desde el área de la alberca
Angela
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 14几周前

Hotels.com verified review

Loved this beachfront hotel. Very secure and regulated entry made us feel safe. The staff were great and attentive. Beautiful pool and areas to lounge by the pool and on the beach. Great poolside snacks and bar. Proximity to great restaurants is fantastic.
Thomas
icon-好友同行
好友同行
4.0
/10
评论于 14几周前

Expedia Group verified review

When looking for hotels to enjoy our spring break, Ocean Dream stood out to us as being a safe, clean, and centralized. Initially, we had 9 people, so I booked 3 rooms for 3 people that fit 4 people each, for a total of 12. Upon arrival, we were charged an extra $240 for having 3 extra people, which is my fault for not reading the fine print, but kind of ridiculous considering the rooms were never arranged for the 3 extra residents. None of the rooms ever received additional beach towels or shower towels, but were charged the extra $240. Secondly, 2 of the rooms contained ants that would climb up onto the counters and eat our food. The room service was good, although a couple of us lost some expensive clothing items that we know were in the room before the maid came by. Additionally, half of my room's shower door was missing, resulting in water covering the entire bathroom floor, which led to water, sand, and dirt being tracked into the bedroom area. As if the missing clothes, sopping wet floors, and bugs in the room wasn't enough, our stay only managed to get worse. One of our friends had an incident on the beach where he fell, which required him to be sent to the hospital. After the hotel heard about it, they sent someone to his room to KICK US OUT. They demanded that we leave because it could backfire on them or that we were to pay them $100 or they would involve the police. We complied out of fear and shock. This experience utterly disgusted us and won't ever be
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Mercedes
10.0
/10
评论于 14几周前

Expedia Group verified review

Excelente lugar
Timothy
8.0
/10
评论于 14几周前

Expedia Group verified review

Nice room near strip, on the beach. Dining and shopping options close by. Staff very helpful. Only issues I had were that hot water ran out too fast and had issues with high speed internet after first day. Other than that, it was a great experience .
Oscar
10.0
/10
评论于 14几周前

Expedia Group verified review

Nice
vanessa
icon-家庭
家庭
8.0
/10
评论于 15几周前

Expedia Group verified review

I loved the room. The best part was the ocean view, breathtaking. There were 2 downfalls though. The shower was cold and the toilet was clogged. After reading the multiple signs, not throw paper in toilet, it was still clogged. And the receptionist didn't really explain much about the hotel, as far as how to get to the room, if there is an elevator or stairs, room service or other amenities in the building. Basically, if I didn't ask, I wouldn't know. But overall, I enjoyed my stay.
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LANDY VIANEY
icon-亲子同住
亲子同住
10.0
/10
评论于 15几周前

Expedia Group verified review

ESPLENDIDA VISTA, TODO ORDENADO EN LA HABITACION
Amelie
icon-亲子同住
亲子同住
10.0
/10
评论于 15几周前

Expedia Group verified review

Une vue incroyable! Et une piscine magnifique
Jake
icon-家庭
家庭
8.0
/10
评论于 15几周前

Expedia Group verified review

Ocean view room was nice, clean property, staff were helpful where they could be
Javier Aziel Castro
2.0
/10
评论于 15几周前

Expedia Group verified review

Súper xs
Efren
10.0
/10
评论于 15几周前

Hotels.com verified review

La vista que teníamos en nuestra habitación espectacular, habitación muy amplia, muy limpia, sin duda alguna volveré a Cancún y a este hotel… La atención muy buena, los trabajadores muy amables y serviciales.. algo muy importante una zona muy segura y muy céntrica, y muy cerca del cocobongo.
Phyllis
icon-双人入住
双人入住
6.0
/10
评论于 16几周前

Hotels.com verified review

The room looked over the beach. Very nice view of the ocean. Nice large king bed, very comfortable. Lots of hot water in the shower. Did not deal with the hot tub. Room was large and comfortable. Staff was sufficient.
Kashin
10.0
/10
评论于 16几周前

Expedia Group verified review

Love this place perfect location
每页评论数
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40