La Cigale, certainly lives up to its excellent reputation. The property is impressively clean, with well-maintained grounds and a world-class golf course. The lower staff members are friendly and attentive, creating a welcoming atmosphere. However, the upper management was unresponsive to customer needs, which was disappointing.
While the hotel website highlights a variety of dining options, during my late May stay, several restaurants were closed, leaving us unprepared. It would be helpful to update the site to reflect seasonal availability accurately. Our prepaid half-board included breakfast and dinner, which was problematic for me due to a medical condition that prevents me from eating dinner. I asked if the prepaid value could be applied to lunch instead, but this request was declined.
The breakfast buffet started strong but quickly showed limitations. The fruit selection was notably poor, with bland offerings, and items like fresh-squeezed orange juice were often unavailable. The beach area was partly closed for maintenance, and that information wasn’t communicated beforehand.
Our room, 1256, had a stunning sea view, and the housekeeping staff was diligent, but the bed was squeaky and disruptive, and the rain shower was clogged.
Finally, while enjoying the sea breeze from the balcony, we had to deal with large flies and insects frequently entering the room. In light of this, I recommend installing balcony screens to improve guest comfort.
