Staff was friendly

nice hotel and good location。

Bad view , we have requested higher floor but they provided the 2nd floor with bad view of air conditioning facility

Air conditioner too noisy can’t sleep well

Clean modern rooms & excellent location with friendly staff

SO LOUD outside of hotel! ZERO soundproofing! Was so peed and stressed and asked in advance for quiet and got street side! I barely slept and one of my worst sleeps ever. I tried everything to draw out the noises of such idiots outside til 230 am. Was on a move help job and hard to not sleep much and have to drive a big moving truck back to Kelowna area this way. Come on! Finally sound proof the hotel then! It was also told to me this am early that so many leave hotel when this happens and no refunds! Exactly told to me. JUST FIX!

Very noisy street. Bar emptied at 2:30am and singing woke us up. Street cleaners fired up at 4:30am and woke us up. Bed was very hard.

Lovely hotel perfectly located

Clean room

Pariing

Close to many sites of Victoria

Clean modern room. Insulated from any street sounds. A few extra fees not advertised in advance. Exposed parking. Otherwise great.

Tiny tiny room. Tiny. Some staff not friendly and helpful. Some were.

Friendly staff

Good stay

Very clean room and friendly.

Perfect!

Convenient and close to downtown. Close proximity to the unhoused but nothing that the hotel can control. Room was small but sufficient. Parking is on an outside lot about 100 metres from the hotel.

Really clean, staff were great, location couldn't be better. Had a great stay and would definitely stay again.

Rooms were clean. Its an older hotel so it was dated. However, for the price i dont think its worth it compared to other newer hotels. No lotions, extra soaps, face wipes ect. Very minimalistic and basic. Theres a bar/club under the hotel so very busy and loud outfront on a saturday evening. We paid $15 for parking, but there were no parking spots and had to pay to park on the street. The staff did refund me for the parking, so that was nice. Just wish they had more available safe parking for hotel guests. Was quite loud outside the window in the alley way. All in all the room was clean enough for us to rest our heads. Unfortunately, for the price and what you get id much more likely to book somewhere else. The staff were wonderful.