We were checking in really late as our flight was a late one coming in. Friendly and lovely guy welcomed us and checked us in. The rooms absolutely surprised me, great amenities, including slippers. Only reason I am not scoring full marks overall is the blinds in the room are flimsy, we struggled getting them properly shut and had to phone for help. Help came quickly and issue sorted, however they do still let the light in. (We would prefer blackout blinds)
Also downer was the lady who checked us out did not acknowledge us, we waited about for someone and then when she came through, she went on the phone (sounded like an internal call) before and without even acknowledging our presence. Would have given it a lower review because of that lady, left sour test. Luckily for the hotel they have a great thing going elsewhere.