客房乾淨，服務基本合格，設施乾淨

The location is excellent, very close to the main streets. The hot springs are very comfortable, lovely staff. I will definitely come again next time.

The hotel room is huge, and every detail is perfect. From the watch to the wine, everything is impeccable. Moreover, the hotel's location is close to the center of Bath, making it incredibly convenient for finding food and going shopping. The staff is also extremely polite, and the handsome young man from concierge, in particular, is exceptionally nice to us. He attentiveness made my partner and me feel like VIPs. Overall, it was a perfect experience, and I highly recommend everyone to try the same experience at The Gainsborough Bath Spa Hotel!

酒店环境不错，就是房间有点小，也有泡澡的地方。遗憾的是耳机落在酒店打了两次都没得到确认，服务差了点

The room is so amazing, and the reception and the service are so gentle. The Spa is also amazing. Definitely recommend to live here for Bath trip

Room table was sticky and dirty Spa was only open for free during inconvenient hours, otherwise it was £70 each

You will only be able to use the pool and bath between 8-10 am and 7-9 pm as a hotel guest for free. If you like to use the bath and pool at other times they charge 70 Pounds :-(. Swimming in the pool is not possible (too hot and too small). Breakfast and Restaurant are very expensive.

Hôtel très agréable et élégant, équipé d’un spa très opportun après la marche dans les Cotswolds. Très jolie chambre. Personnel très gentil et emplacement parfait pour profiter de la ville de Bath.

My wife and I recently stayed at the Gainsborough that was a lovely experience. However, when my wife booked a Spa treatment the hotel refused to honour the guest 20% discount as we had book our stay through Expedia. Very disappointing to feel although a hotel guest we were treated differently !!

we had booked a townhouse Suite for 5 adults consisting of 3 bedrooms. I had personally called up reservations to confirm availability and thereafter booked through Expedia within 5 minutes of my call. Full amount was paid at time of booking. we were however down graded to two individual rooms citing technical error in booking and amount adjusted . very unprofessional.

For the price, the hotel did not stand up to other properties. Very little in the way of dining. The AC in our living room did not work. Maintainence came but didnt fixed it, left a fan insteas. Temperature was at the consistent 27 C our 3 day stay. Parking off site. Location of hotel was near points of interest and restaurants. Staff was helpful.

Beautiful property decorated to a high standard and well presented. Staff were very helpful and the spa was well worth a visit, great location with access to the City , shopping and attractions.

Lovely hotel in central Bath. Must use the spa, really special

The most noteworthy is the location! It's very central to all the sights and quite buzzing area. We had a wonderful stay and the breakfast was just amazing. The staff is very polite and helpful. Would love to recommend to everyone looking for comfortable clean rooms and central location.

Fabulous hotel and amenities. Spa facilities only available free to hotel guests 8-10am and 7-9pm, outside these times it’s £70 per person, which seems excessive, especially with room rates so high. A simple booking system would allow the spa to prevent overcrowding, without the high fees.

Excelente ubicación. El spa es genial. Personal muy amable. Habitación limpia y amplia. Desayuno excelente. Súper recomendable

Wonderful stay at the Gainsborough Hotel! The town house was magnificent, tastefully decorated and the perfect end to our trip in the Cotswalds. The team was so helpful, polite and welcoming especially Solang and Howard. Cannot say enough about them.

I can't fault this hotel or the staff we met. We had a great night's sleep in a very comfortable bed. Lovely touches like a mini bar with complimentary soft drinks. It is in a central location, and apart from the fact it doesn't have a car park it is an ideal place to stay. A special shout out to Jenny at reception who went out of her way to be helpful.

Wonderful!! Great location.

Let’s start with the hotel itself, it is stunning, tucked away but also walking distance from pretty much everything, the main lobby is beautifully decorated, spotlessly clean and easy to get to. The room - It was one of the courtyard rooms, it was spacious, clean, well-appointed and the bed was wonderful, the courtyard is accessible from the room itself through some French doors and very private, it has a good sized TV and the bathroom was wonderful, they give you good quality loo paper (Yes, that’s more important than you think.) Tea and coffee with a coffee machine and the room even had a radio. All in all, 10/10. The Bar – It is a small personal bar, but there are lounges to relax so plenty of space even though it feels personal, a huge selection of drinks and cocktails to choose from and expertly put together and severed by staff that know what they are doing, we will talk about them soon. The Restaurant – We had breakfast and 1 evening meal here, and the food was amazing, good quality and cooked to perfection, and excellent range to choose from, good portion sizes and served quickly without being rushed. The Staff – Well what can I say? The staff were second to none, from the minute we walked throu