It’s great experience, I don’t stay in hostal a lot but I enjoyed this stay. All staff were friendly and helpful, you can get any information you need. They have free churros for breakfast and free nice dinner and lots of activities.

Best location, nice staff, free dinner, ppl right hrer stay like family!

Sungate one hostel is right in the heart of Madrid city centre. There are many shops and restaurants around the area, making it much more convenient. Staffs are nice and are willing to help with either pointing out the directions or carrying on the luggages. They even print out their own maps, but I don't know why a female staff seemed to be unwilling to give me another one the next morning when I asked for the direction to the airport. Generally, other than that staff, everything is nice.

Cozy and friendly

地點在距離太陽門廣場約三分鐘的距離，很好找。附近商店眾多，離英國百貨非常近。員工很親切，不但對住處、旅遊資訊介紹得非常詳細，還會主動關心客人，感覺非常好。房間乾淨舒適、設備齊全、衛浴間很多，住起來方便舒服，而且價格也很漂亮。

Good hostel in central Madrid. Easy to reach by public transport. Has everything you need and the staff is very friendly. We could store our luggage and even check in one hour earlier. The price for the private double bed room was ta bit high considering the small size and the quality of the bed - very simple basic bed.

I chose OneFam in Madrid based on many of the reviews that said they were safe, clean and friendly and committed to building community. I was very happy with my stay in one of their single rooms where the air conditioning was very nice and the bathrooms were clean. The bed was a bit lumpy, but that is to be expected at a hostel. I think they also do a great job of organizing events to get the guests to socialize, like cooking nights, drinking games, and nights out. While I didn't take advantage of these offerings during my one night stay, I will definitely do so in future stays at OneFam hostels.

Fue muy linda Ana quien nos hizo checkin y nos ayudó con nuestras dudas

Massive thanks to all the staff. Their recommendations made my tip extremely pleasant!

Excelente atencion la muchacha recepcionista muy atenta

Esta ubicada cerca de todo, el trato es muy familiar, cama muy comoda e instalaciones muy limpias. Nos sentimos muy a gusto. Gracias por la experiencia

Muy bien llegaron al hotel a las 12 de la noche y sin ningun problema la recepcion estaba abierta toda la noche por la mañana les ofrecieron desayuno todo muy bien.

Everything since the moment you arrived they let you feel welcome. Definitely worth it !!! And is close to everything by walk distance

I cannot recommend Sungate One enough! I stayed in 4 hostels during my 2.5 week trip in Spain and this was by far the best. This was my first stop on my first solo trip and I was really nervous but I immediately felt at home when I got to the hostel. The staff was so friendly and helpful whenever I asked for suggestions of things to do or places to get food. I went to the tapas tour on my first day and planned to have an early night but ended up staying out all night with my new friends! The front lobby and kitchen area is a great way to meet people and the staff always makes sure everyone’s having a good time. The rooms were nice and spacious, there were plenty of bathrooms and showers, everything was really clean. There were both daytime and nighttime activities and everywhere we went was inexpensive. Location was amazing so you could easily walk everywhere or take the metro. This was the perfect start to my vacation and I was lucky enough to spend 1 extra night there before going back home because I missed my flight. I highly recommend Sungate One and I told multiple people to stay there when they got to Madrid and everyone loved it. Thank you so much Gabi, Val, Angel, Tato, Agustin, Sara, & anyone else that I’ve missed for creating such a fun, welcoming environment and making me feel like part of the family! I can’t wait to visit again!!

Such a nice hostel environment Must try in Madrid Exactly in the city centre Very helpful staffs Worthy money

Only stayed for one night as a Solo traveller. Within minutes I had met new travellers and had a fantastic night, Rooms were fine and had storage for your belongings, just bring a padlock if you want to lock them up. Honestly as a solo traveller I would rather stay here, than a 5 star hotel, if you want to meet new people and have a great time. Would certainly stay here again if I returned to Madrid.

Buena ubicacion a escasoa metros de la estacion de Sol.

Angel 을 비롯한 모든 스텝들이 친절하고 인사를 잘 해 주십니다. 가성비, 위치, 청결, 시설 모든 것이 좋습니다. 한가지 단점은 엘리베이터가 없어 3층까지 큰 짐을 옮기는게 힘들지만, 스텝분들이 들어다 주셔서 감사했습니다. 전형적인 서양인 많은 밝은 분위기의 호스텔입니다.

What a great place . Amazing staff that is always happy to help you . Gabriel who is a guide for tours organised by the hostel showed us the best bits of Toledo, many off beaten path that provided amazing photo opportunities! It’s a very lively and social hostel and I have been bumping into people I met there in another parts of Europe , which is pretty amazing. I truly recommend for amazing Madrid experience!

En general fue aceptable mi estadía en el establecimiento