the breakfast is good.

In general, the staff was really nice and polite

If want to experience a stay in a unique local hotel, this is it. The building is Victorian, and the environment is comfortable but not trendy. Not everything matches or was updated in the same year, but that is what makes it feel more homey to me. They could probably do with some bathroom upgrades, but everything worked fine and truly that’s all you need. The restaurant is very gluten free friendly, and their gluten free fish and chips were great. The breakfast was very extensive with generous portions. The hotel and restaurant staff were very friendly and helpful. The location on the Promenade made it even more special. I would stay here again.

Old fashioned hotel but they were very nice and accommodating when we asked for things (hand towels, tissues) that weren't in the room already.

Gute Lage, Viele Räume mit Meeresblick. Kein Frühstückbuffet. Personal überfordert. Dauerte 40 min. bis wir Frühstück erhielten. Hotel mit grossem Potenzial, aber vernachlässigt. Schade

Stayed for my wedding. Fabulous room, great staff. It was perfect. 100% recommend

Staff was great, especially in the dining room. Food is very nice. Room is very basic. Not sure how it works when it's very cold as there's no way to heat the room.

It has an old world charm that is very endearing. Having breakfast overlooking the sea was a highlight as it was very roomy and staff very friendly and helpful. I enjoyed my stay very much.

The staff are lovely helpful and polite. The very best part of the hotel which is sadly a run down Victorian/Edwardian pile in desperate need of a total revamp. However, I know this will never happen as it would not stack up financially. Served us well for a single night on the way back from the Scilly. One of the few dog friendly hotels we could find in Penzance. Breakfast was nice but we chose a really busy time and the staff were amazing under pressure. The place was remarkably busy. But I guess that reflects the limited choice in the town.

Historic nature of the building, wonderful breakfast and view out to the ses

Wonderful place to stay in Penzance. Charming older hotel with exceptional staff. Greetings from reception, attentive & pleasant dining room personnel, Lovely gathering place for ladies, artisans, locals & visitors. Superb location by promenade, gardens, galleries, bike path & town proper. I’ll always return there, the Queen’s Hotel has my name on it:)

Nice clean room, huge bathroom, comfortable bed. The views out to sea are stunning and the staff are very friendly. Breakfast was really good. Will definitely stay here again

Helpful staff. Excellent breakfast

Lovely staff, good breakfast, dog friendly.

Great hotel Nice location Helpful staff--shout out to Martin

Lovely room with refurbished bathroom byt iffy breakfast

Rent rom, hyggelig personale, god frokost

I was welcomed from the moment i walked in, they kindly stored my luggage early and on check in whisked my bike away to a secure store. Breakfast, with the wonderful view across the bay, was excellent and prompt. Will definitely stay again.

great breakfast an old fashioned property but that’s made it great

Breakfast menu is great.