The room is clean and cosy. However, the ventilation is bad if the window is closed. Also, the noise from the other room was heard. Staff there are very nice, coca tea was provided at checkin and the room is available even before checkin time. There are only limited food choices for breakfast. However, packed breakfast is available if need to leave early.

Close to tourist points. Nice and tidy room. Staffs are very nice.

Good location, near central area. Very helpful staff, help prepack breakfast for our 3am tour. Good wifi, hot water stable.

Friendly staff. We liked the breakfast. Because it’s a restored colonial property, might not be ideal with the windows but we liked that this made it very dark at night.

とても親切に対応して下さいました。 朝食も美味しかったです。

café da manhã é incrível! Muitas opções e tudo ótimo

The room was very clean, the staff was friendly and helpful, and the amenities were well maintained, making our stay comfortable and enjoyable.

The laundry service took longer than we were told but all of the clothes were clean and returned before the end of our stay.

Las instalaciones super acogedoras, habitaciones muy limpias, excelente alimentación y muy buena atención del personal.

La atención del personal fue muy buena, la habitación cómoda, confortable e higiénica, buen servicio de alimentación y las instalaciones acorde a la cultura de cusco. Estamos satisfechos completamente.

Nice hotel with wonderful staff..always attentive, prompt and friendly.

Great staff .. excellent room.. location to die for ..

Staff were very helpful and friendly. If you have an excursion before 5am let them know in advance and they can pack breakfast for you. The room was always cleaned well and they even tidied up my toiletries and items when I left them out. Breakfast was a good selection and the fruits were always fresh and sweet. Location was good, short easy walking distance from Plaza de Armaand also handy that the Qorikancha and Church and Convent of Santo Domingo of Guzmán Iglesia y Convento de Santo Domingo de Guzmán is conveniently just across the road.

Hotel location is great and the rooms are comfortable. I did not rate 5 stars for two reasons: My room was below the breakfast area and the noises start around 5am as they arrange prior to opening. If you are a light sleeper like me it will wake you up. Second, they failed in securing my taxi upon arrival even though I had a long communication chain making the arrangements. They said that "the messages are read in Lima and it did not reach them". This is a terrible excuse and they should have offered some consideration for the failure which they did not.

Great hotel in a central location but away enough to be peaceful.

La gente del lugar es muy amable y nos ayudaron con todos los temas que tuvimos. Gran servicio, felicidades

Desayuno justo, pudo haber mejorado la variedad, pero estaba bien.

Good, clean and nice hotel

Very nice coutyard type hotel, very effient and friendly. Very good value!

Hotel muito confortável, bem localizado e staff muito atencioso. Destaque para a Beatriz que foi muito gentil conosco