Hotel fantastic Food brilliant Staff very friendly The only possible fault I could find is parking

Lovely hotel with shops and places to visit nearby. Small things like have a space specifically for guests to hang out or read etc separate to people using restaurant and bar would improve stay.

Friendly and helpful staff, clean throughout, nice atmosphere and lovely food.

Great hotel 5* fantastic room, friendly staff, great location, breakfast was really nice. Overall very happy.

Great location, nice staff, nice rooms and very competitive pricing.

Room was spotless, service was fantastic.

Fantastic. Extremely comfortable, clean and spacious room looking into the park. Very friendly, helpful staff. Highly recommend

Great hotel,staff excellent and the food first rate but will book directly with hotel in future.

Excellent service and food.

Staff were really lovely and helpful. Room was very clean and quiet, and the hotel was perfectly situated in the centre of Hexham. The only issues were the very few parking spaces available, and the fact we could only park for up to 2hrs with a permit during the day, if there wasn’t any space in the tiny car park. But we loved the hotel itself and would recommend.

Room was spacious and clean, staff were very courteous

Great location, really lovely rooms. Great restaurant and bar.

Felt welcomed by the receptionist when I arrived. Which goes a long way.

The room was lovely, the staff was friendly and helpful and the food was delicious!

Lovely atmosphere in the restaurant and bar. Staff very professional and friendly

Welcoming staff and lovely large room.

Rooms are excellent.

Room was spotlessly clean and very spacious. Large,modern bathroom with both bathtub and walk in shower. Food was excellent and staff extremely helpful and friendly. Hotel is in a great location in town centre.

Lovely hotel, friendly and helpful staff

Beautiful room, perfectly clean. Exceptional service, 10/10