Poor signage to hotel parking area, dirty stained carpet in bedroom shower so hot much difficulty reducing the temperature Wedding party at the venue so disturbed frequently through the night by other guests No soundproofing and lots of banging doors

Staff excellent, we’ve only given a 3 star because the beds were so bad!! We only ate there once during our stay as it was very average and the choice poor. Luckily we only used it as a base. Also it should be called a Spa as it isn’t one

On the whole it was a very enjoyable birthday weekend for myself and my wife. One small comment to make is on the Saturday night we opted for the buffet as opposed to the à la carte. The choice and quality weren’t the best but ok, only then to find out when the time came to pay that the costs were the same for the buffet as they were for the à la carte! Bit naughty really.

Easy parking , spacious location.

The room was clean but very basic amenities, not even a bottle of water could be found there. The staff was not knowledgeable at all when we were asking questions about the hotel and possible plans to do nearby.

Easy check in. Room was bigger than expected. View from the golf view room was stunning

Yes

Breakfast fine / pineapple core not removed . Car parking was fine

Great stay, room very clean, staff friendly and very good breakfast. Everything about our stay was very good - would definitely come back.

Good points: Staff were friendly, accommodation was clean and tidy and food provision and bar was satisfactory. Poor points: The room was pretty sparse and lacking any warmth or character as were the rest of the facilities. We didn’t try the Spa or Golf, so can’t comment on this. gym, sauna, hot tub type facilities (which I would be happy to pay for) are pretty standard in most ‘Spa’ hotels so I felt a bit cheated. Maybe should have looked deeper into the hotel facilities before reservation, but this was a quick decision. Anyway, overall rating is ok.

Staff were great, really polite, room was great and the golf course as well.

An okay base to explore the Cotswolds. The grounds are beautiful and we were lucky with warm weather however the room was very hot and as on ground floor with only a door we couldn’t leave this open at night. The “spa” is only if you book a treatment, there is no pool or anywhere to relax. There was a power cut on our second night meaning guests could not get food and only drink for an hour from bottled drinks. This was poorly communicated and guests were encouraged to go into Chipping Norton for dinner. This was disappointing given we had been out for the day and came back for dinner and wanted a drink without paying extra for taxis. Guests without cash could not purchase anything during the power cut.

Small room, but very clean, every room has a balcony or terrace and staff are all friendly 😊

lovely rooms, friendly staff and great location

Ideal room so clean, lovely bathroom, bed is so comfortably and staff were lovely and friendly

Breakfast was good. Parking excellent. Rooms large

Breakfast was fresh and easy parking

Clean, comfortable and lovely stay. Have stayed here a few times and have always had a restful, peaceful and stress free stay. Staff are wonderful, rooms clean, plenty of parking and convenient location. Thank you.

Lots of parking close by,room was clean and well equipped.Would definitely stay again.

A lovely stay with very friendly staff. Really good midway place for exploring the area.