The room is standard, but the service is good. Excellent breakfast also.

Good breakfast and very helpful staff.

離地鐵站約5分鐘的路程。 房內設施一般，沒有熱水壺，燈光比較少，除了走廊燈外就只有床頭旁的兩棧燈。廁所內的掛牆風筒爛了，放置了另一個插電風筒。沒有剃鬚用品，但其餘的都齊全。 房內有露台，可以遠望部份的雪山景。

Bravo interior design of the reception hall and nice mountain view. Staffs are very helpful. Around 5 minutes walk to Metro station.

Rooms are clean and modern. Staff are friendly and helpful. Breakfast buffet was excellent with good selection of food and fresh fruits and sweets.

사우나와 수영장, 피트니스센터를 모두 갖추고 있어 출장중 운동과 피로를 풀수있어 좋았어요

객실이 깨끗하고 직원들도 매우 친절했습니다

Freindly staff, clean , beautiful hotel. The pool area was lovely and a great add on to our very busy stay. Food was great and reception went out of their way to be helpful

객실도 깨끗하고 직원들도 표정도 좋았고 응대도 깔끔했습니다.

Beautiful hotel, professional, friendly staff. Had a wonderful stay made better by being able to use the pool and sauna.

Alt

C’était buen

The hotel was an outstanding one 30 years ago. Now they just one of good ones. Management works hard to make the stay good, but staff is a bit out of ground. Thay could not help me taxi ordering for in city travelling. One more example: I paid 3 nights and did not have a single breakfast due to late arrival and early leave. At 10:35 I asked just for coffee and been refused.

nice stay in Rahat Palace ! Staff was helpful. Birthday cake was put in the room upon check in. Thanks

Worth its price

Fantastic hotel! The pool area is top notch, the breakfast buffet is superior with varying options every day, the room is very comfortable, and the staff are amazing. We would stay there again!

A very nice, comfortable hotel. Great breakfast in the restaurant and a nice bar/reataurant in the lobby. The spa is a very nice extra.

If possible I stay in Rahat Palace when visiting Almaty. The location is good, rooms nice and spacious, although age can be seen. Lobby bar is nice and breakfast very good. Staff is very friendly.

Bad service

Rahat Palace is one of the most modern buildings. The Spa was wonderful, the views were amazing, the breakfast was lovely, just wish the descriptions were teeny bit bigger. I would stay again if the price was right. It is more on the pricey side, but you get what you pay for.