Stated on hotels.com that have to contact the appartment if arrived after mid-night, even though we knew we would arrive around 11pm, which is before mid-night, we tried to contact the appartment in advance, however, the contact telephone number of the appartment provided in the booking confirmation from Hotels.com was wrong. When arrived at 11pm, there was no one, which is different from what is stated on website. Luckily the lovely ladies of the cafe nearby helped us to search the contact number of the apartment online, though it failed. and finally she guessed from the wrong contact number provided & successfully contacted the owner of the appartment. The owner told us that the reception service time is limited from 10am-2pm and 4pm-8pm, which is totally different from what is stated on website. So if you are not arriving on the specified reception time. and wish you got the correct contact number from the confirmation from hotels.com The apartment itself is new, modern and well equiped.

La comodidad del apartamento y la ubicación.

Stanza semplice ma pulita, unica pecca essere al piano terra

The appartement is spacious

Zimmer sind sauber aber renovierungsbedürftig.

Very nice clean apartment. Love having a washer handy.

The apartment is in a great location, and a safe place also, to a walkable distance of the city center. The walls need painting but it was very clean. Also I suggest better instructions to reach the area by car (no taxi)

Laundry worked well. Ceiling leaked when it rained. Noisy. No view. Key system did not work properly.

Great location to everything we wanted to see and do, but the apartment itself is in need of some maintenance and decorating. Everything is falling apart.

The apartment was okay, and the staff were nice. I didn't like the electronic key that required access from your phone every time you opened or closed the door. All the windows were tinted, so I had no view of the outside unless I opened the window. The apartment is situated on the sidewalk, which is very busy. The bars on the window made me feel as if I were in prison. The noise was constant, and I never got a good night's sleep because of it. I do not recommend this apartment.

Très bien, excellente communication avec la personne en charge ! Le canapé et le lit sont par contre pas vraiment confortable ( plutôt raide) heureusement que Valencia est une magnifique ville à visiter et qu'il y a beaucoup de restaurants à découvrir et donc au final peut de temps passer à l'appartement

El lugar es céntrico, pero está muy encerrado, nada de luz ni ventilación, la comunicación muy tajante con los administradores y pues no habían muchas amenidades.

Belle opportunité d'être au centre de la ville, à proximité des sites à visiter. Disponibilité du personnel lorsqu'un occupant voisin avait oublié son code.

Friendly staff, clean and comfortable apartment in excellent condition and superb location. Very grateful, would recommend to friends and stay again.

Perfect location!!! We were in Valencia for 2 nights doing straight tourist things and Downtown 13 was perfect, huge room, comfortable bed and absolute ideal location to walk to all the things, it worked beauty for us. Greatly appreciate the office holding bags and the ease of check in, check out. There was noise from the street, especially Saturday night, but that is what we were there for so didn’t bother us! Highly recommend!

Was Wonderful n within walking distance to everything n its security

The room was nice and comfortable but the WIFI did not work well - many times not at all - and I was not able to get my work done there. I picked the room because it seemed like it would be a good place to stay and get caught up on work at night. But that was not the case. I complained about the WIFI two times and the importance for me in getting my work done but they never responded or did anything to make it better.

Ideale per chi vuole vivere il centro di Valencia posto strategico. Il wifi purtroppo non funziona benissimo

The apartment itself is in a great neighborhood. Easily walkable to many areas. It was fairly clean inside, although the hallways and elevator regularly smelled like rotting garbage. We were really disappointed in the communications, however. I messaged both through Expedia and through the WhatsApp they sent to communicate with. I asked if it was going to be an issue getting a taxi at 3am for the airport. I messaged them four days before the end of our trip - and never heard back. When we stopped by their office to speak to someone, I was told to WhatsApp them. I confirmed that I had - and he said he would message us about the taxi the next day. The day before we left we still didn’t receive any communication from them, so we ended up checking out early in order to find a hotel closer to the airport. We travel often and are fairly forgiving when it comes to accomodations, but unfortunately this place had a few issues that we weren’t as comfortable with.

Often AirB&B have Ikea furniture which are quite comfortable. While this place was not an AirB&B, but a 'hotel', i would have expected at least Ikea comfort level (bed, seats, sofa). Sad surprise. A couple of coffee capsules to get started would have been welcome too.