Amazing, family friendly

Clean room, friendly staff... we really enjoy our stay

The hotel was great, my son enjoyed the arcade and the tubbing as well as visiting the ice hotel. Unfortunately the restaurant selection is really not fantastic. The breakfast restaurant was serving molded waffles. The pizza and pasta restaurant was very basic, felt like it was frozen pizza and lasagna, we ordered parmesan fries and it was two fried squares that you can get at the grocery store.

Clean

Rooms, tubing and ice hotel!

Excellent service at all events

Tout etait excellent exceptionnel merci

Le personnel est sympathique et serviable. Superbe hotel.

Friendly staff. Clean and spacious room. Highly recommend.

J’avais un lit King et Queen pourtant on m’avait dit que j’avais 2 lits ling chambre 560

Tout est très bien excellent service très belle chambre super confortable

Our room was nice with a wonderful view.

Clean room staff are grate

EL PAQUETE DE ACTIVIDADES (BORA PARK, WINTER PARK Y VISITA AL HOTEL DE HIELO) ES GENIAL; LOS RESTAURANTES SON BUENOS. LA LIMPIEZA ES DEFICIENTE EN LOS CUARTOS NO ME DEVOLVIERON EL DEPOSITO EN GARANTIA Y TENGO QUE TRABAJAR EN ELLO Y... PUES NO DEBIERA SER ASI. REGRESARIA SIN DUDARLO

Seul regret la pizzeria fermée. Mais nous avons passé un bon séjour ressourçant

We had a wonderful time during a family trip. We travelled two adults a 3.5 year old and a 9 year old. We booked the king suite with 1 queen murphy bed , it was a great room. Spacious enough, the kids thought the murphy bed was cool. The view of the mountain was beautiful, super clean. Hotel staff was really nice and spoke English pretty well, we did not have any issues with that. The tubing hills were amazing, so many hills and bigger than I have ever seen before. The kids had a blast but it was very cold so if going during the winter make sure the kids and even adults have really warm gear and googles as you go down the hills very fast. Bora Parc was fantastic, the kids loved it. Super cool inside , a lot of slides even my 3.5 year who is 41inch could get on most of the big slides. the only thing about the water park I found was it was a little chilly inside not as warm as you would think it would be in a inside waterpark. My biggest complaint which was not even that bad in the grand scheme of things is that the food was not very good at any of the restaurants. So be prepared for that, do not expect a great meal. More like basic chalet food, which is fine but just be aware. Also the stores close at or before 6pm and the restaurants other than one were all closed for food by 9. Overall I would definitely recommend, we had the best time and we have already booked to go back in the summer to try the outdoor waterpark!

Excelente

Un très bel environnement pour se ressourcer

Parfait

Le service est excellent, la chambre est très spacieuse, tout est très propre et le personnel est très sympathique.