The service is very well, love the hot spring, the view is beautiful, enjoy Japanese style meals and the room. The only thing is the hotel is on the top of a hill, there is a 10 min walking from cable train to hotel, when we were leaving, the hotel dropped us off the strain station. You may call them to drive you to the hotel if you have large luggage. Overall, I would like to revisit it again, and highly recommend this hotel!

環境靚服務好 餐飲食唔錯 不過附近冇乜便利店 同埋唔揸車就比較麻煩

第二次帮朋友预定了 非常好的日式酒店，值得一来

早晚餐料理很美味,房間有點舊但很乾淨,服務亦很周到,溫泉酒店來說性價比算很好了。

良かったです、楽しかったです

The staff was really helpfull and answered all our questions patienty. The food was great, both breakfast and dinner.

Excellent half board dinner and breakfast. Friendly helpful staff. Baths were older but excellent. We had a relaxing stay! Recommend.

Väldigt trevlig och hjälpsam personal. Vackra rum och lugn miljö. Spännande måltider, definitivt en matupplevelse jag är tacksam över att ha upplevt även om en del av maten inte var mat jag kommer att äta igen.

The stay was nice, the dinner and breakfast were amazing and such an experience! Everyone was very nice and helpful

肌トラブルがあり温泉に入りたくて行きました。翌日から肌調子が良く温泉がとても良かったと実感しています。 スタッフの方々が外国人で最初は驚きましたが、皆さん日本語は上手いし丁寧なサービスでした。食事は和食ですので塩分の多いものが多いですがお米が美味しい炊き上がりで、つい食べ過ぎてしまいました。 駐車場は山道で上まで上がってから急な坂を降りて入るのがおススメです。駐車場は広く停めやすかったです。

Very nice people and the onsens were amazing.

Breakfast and dinner were delicious. Onsens were extremely relaxing. Stay was extremely friendly and helpful.

This was a true Japanese lodging experience. The staff was amazing. The hotel is a bit outdated but very clean. note there are no showers in the room (just toilet). Showers are shared in the onsen. Also for all of Hanoke, if you have mobility issues, please plan everything ahead of time. The staff at the hotel was super accommodating and went beyond making us feel hospitable and at home.

大変楽しかったです♪

Place is a little dated, but our stay is still comfortable, waking up to a nice, relaxing view of mountains on the horizon. Onsen needs a refresh, but adequate for now 2 hot pools. We had half board for our stay, breakfast were Japanese fare, pretty decent. Kaiseiki dinner on the second night was much better, than the first. Serviced by a elderly Japanese staff, on the second day, more attentive. So far the staffs in this Ryokan are mostly Nepalese, >80%? Level of service provided by the locals are more better. The local Japanese is more attentive. Rooms is decent, clean and spacious enough with heater- a/c. Futon were comfortable enough. The hand towels were pretty worn though, and hopefully they can change them.

Super clean room, very friendly service. Their hot spring is awesome! The hotel is located on the hill, with great view. Definitely want to come back!

スタッフさんも親切・丁寧でした。 お食事も美味しくいただきました♪ 温泉♨️凄く良い

clean room, lovely staff, excellent baths and meals

Room is big and very traditional Japanese style. The dinner and breakfast are superb!

Das Hotel ist gut ab Gora Bahnhof mit Standseilbahn und 5 bis 10 Minuten zu Fuss. Das Essen war ausgezeichnet. Das Personal war sehr freundlich. Tolle Auwahl bei den Bädern.