The staff were very friendly, kind, and helpful. The room and facilities were clean and appeared well maintained. In our room, access to the toilet was a bit awkward. The door to the bathroom opened into the bathroom. The location of the sink and toilet did not allow a person to simply enter the bathroom and close the door. You have to enter the bathroom, partially close the door, then slide by the door, to access the toilet. Other than that all the other features were fine.