Room too small

Great location

frendly team great service

Very convenient hotel and restaurant at Newbury race course

Check in was quick. Since i prepaid, i was handed the key. Staff did not request my credit card for incidentals. We had to walk through a series of fire doors (maybe 6?) and stairs to reach our first floor room. The room was small and worn. The bedding appeared dirty. The window was open a crack and could not be closed, so it was cold inside the room. I was able to turn up the heat so that was okay. The carpet was worn and thin. Bathroom was extremely cramped. The shower was very small and could use some caulk repairs. The shower had good pressure and nice hot water. It appeared that daily housekeeping did not do any cleaning aside from making the bed, emptying trash, and replacing towels. This was fine with me because it was a short stay and I kept things clean. Because the window was ajar, we heard workmen on the grounds starting fairly early in the morning. I did not visit the restaurant/bar. Overall, this stay was below average, but the location was perfect for my needs and the price was very low.

Good location

Internet was good. Staff were very nice but the washbasin in the bathroom had not been cleaned!

Great Service from great people, comfortable rooms and good food and drink options.

Good room and great service

Clean, decent room breakfast finished a little early so although paid for it didn’t quite make it down in time.

Lovely rooms, very friendly helpful staff

Lovely night, good atmosphere, clean, good food

I stay in Newbury a lot. I definitely won’t be staying here again. Dirty small rooms, stains on the bedding, clearly not cleaned. Paid for breakfast and asked for boiled or poached eggs. Was told that isn’t possible, they can only do scrambled or fried. Much better places to stay in Newbury

Good size and clean room, easy check in, welcoming staff and food is OK at a reasonable cost.

Clean and spacious hotel, there was plenty of options for breakfast, all the staff were friendly and helpful.

The rooms were very basic and in general there is some TLC needed throughout. They were selling a vegan meal with brioche buns with dairy in them. Which they did not even realise. There was a fire alarm at 6am which one staff member said what again. Also there could have been better communication during a fire alarm. Which is worrying. The reception staff were though really friendly.

Ths staff were very nice, the room overlooking the car park is very noisy and randomly the fire alarm went off in the middle of the night 3 times during my 5 night stay. The restaurant is very nice though with good service. But i won't stay there again.

Average

Clean room, friendly staff, and convenient.

Amazing Lady On Reception/Bar...Very Helpful And Courteous