Riad Kaiss not only defines the excellence in boutique hotel, but also makes us to respect the Moroccan's authentic hospitality, thanks to the warmth from all details in services, and the friendliness at each encounter with hotel staff. For all the Riad Kaiss staff who had helped us in any occasion, and who had put his/her efforts to maintain this 5 starts boutique Riad together, they are the symbol of Moroccan pride and hospitality. Thank you Riad Kaiss and Staff Team, you made us to fall in love with Morocco, you made us to respect Moroccan!

Beautiful property. Very relaxing, good food, and wonderful staff

Excellent service, authentic hotel with good location.

This is hands down one of our very best accommodations! The staff were all exceptionally nice and helpful; they went out of their way to make our stay special. And the Riad itself is very clean and has a wonderful, cozy vibe. We loved our room; it was a dream. We definitely want to come back and stay here again!

Riad situé idéalement pour visiter tous les points touristiques facilement à pied. Dans une ruelle au calme, le bâtiment est absolument charmant, avec sa cour intérieure et son jardin apaisant. Notre chambre, très bien décorée et d'une propreté top a bénéficié d'un coin terrasse privatif, absolument idéal pour nous reposer après une journée de marche autour d'un thé à la menthe. Le personnel du riad est absolument fantastique, aimable, gentil, charmant, drôle. Un vrai plaisir de partager avec eux. On a eu un pincement au cœur de les quitter. Merci à tous pour votre accueil. Donc, on recommande +++++++++

I’ve been fortunate enough to stay at some of the best hotels around the world and I can honestly say that none of them are more charming and welcoming than Riad Kaiss. The perfect location, gorgeous antique fixtures and fittings, the best staff, a pool and a rooftop to watch the sunset over the medina, literally what more could you want. I hope this will not be my last stay.

I feel that the level of this place is below the cost and not friendly enough.

Staff went above and beyond. Property is perfect and authentic. So beautiful and an oasis in a really hectic city. Feels like a movie!

Rummet var jättefint. Stort och med en väldigt bra terrass. Bra städning. Det bästa med Riad Kaiss var deras utmärkta personal. Vi kände oss så välkomna där.

Wonderfully helpful and friendly staff. We thoroughly enjoyed our stay in this lovely Riad.

What a gem this Riad is! One of the most amazing places my husband and I have ever stayed at on vacation. Very traditional Moroccan flair. From the minute we walked into the Riad to the moment we left the staff was courteous, friendly and helpful. They really put thought into personalizing the guests stay from providing us a tour of the grounds to enjoying traditional Moroccan tea upon our arrival to providing a send away gift of toiletries and food for our trip home. On our last night we were given a dinner recommendation Le Tanjia -oh it couldn't have been more perfect. Breakfast was delicious - the only comment I'd make is the hotel should provide a menu and ask what we'd like - instead they just bring out the same dishes for everyone (except the eggs) and several times we didn't eat some of the items or it was too much food and so it was throwout and I don't like to waste food. Coffee and Moroccan mint tea was available all the time and was such a treat for breakfast or to end the night. Definitely get a massage - worth it! The Riad is within walking distance to taxi cabs, jemaa el-fnaa, the souks, 15 minutes away from the airport. It is safe to walk around the area.

We got a Hamam. Very good experience

Really enjoyable stay. Staff super attentive and accommodating. Location is great and walking distance to all the sites. Would definitely come back.

The friend

We loved our stay at Riad Kiass. The staff were fabulous. Each evening they brought us a hot water bottle and green tea was available whenever we called for it. It was my wife’s 50th birthday, and they surprised us with a knock at the door before all coming in to sing “Happy Birthday” in Arabic—which felt like it had about twenty different verses—along with a small cake.

Everything was wonderful. The stay in this hotel surely elevated our Marrakesh holiday to the highest point. Staff are all so welcoming, friendly and helpful,the ambiance of the hotel was as exotic as you could imagine, it’s location was also perfect.

El hotel es precioso, con una ubicación muy buena en la Medina y el personal súper amable

Amazing Stay, would recommend to anyone looking to experience a traditional moroccan escape! The riad was in the perfect location, walking distance to the markets, food and local sites. The room was very clean, even had complimentary hot drinks! What really made the trip was the staff. They went above and beyond to make our stay extra special, very friendly and shared their local expertise! Will be returning in the future for sure!

Le personnel est incroyable! Les chambres confortables je recommande totalement!

Old world charm, welcoming and polite staff, great food.