We had a wonderful night here.
Delicious kaiseki dinner and a very tasty breakfast the next day. Being able to access private, open air onsens without paying extra was also a treat. The staff could not have been more lovely and helpful, including organising an emergency dental appointment for one of my group.
Like most ryokans, the building is a bit tired and old, and the pillows were not so comfortable, but this was more than made up for with the staff, food and onsens.
Will happily stay here again.