The Lodge at Harvey's Point

探索 The Lodge at Harvey's Point
9.4
超棒
基于 148 条评论
清洁度

9.6

客房舒适度

9.0

服务和设施

9.8

旅行者评论 The Lodge at Harvey's Point

每页评论数
20
40
热门评论
Megan
6.0
/10
评论于 14几周前

Expedia Group verified review

The Good: The main hotel at Harvey’s Point, as well as its restaurant and bar, were fantastic. The hospitality and atmosphere in the main property were very high quality, setting a wonderful standard. The Bad (The Lodge Experience): Unfortunately, The Lodge feels like the neglected stepchild of the property. While it has immense potential to be an amazing stay, it severely lacks basic cleanliness and attention to detail compared to the main hotel. Specific Concerns: Room Cleanliness & Maintenance: - The shower grout had a significant amount of black mold. The walls and doors were visibly dirty and in desperate need of a thorough wipe-down. After accidentally spilling a bit of water on the floor, I wiped it up with a tissue—the tissue came up black with dirt. Safety / Maintenance Issue: A power socket near the bed was completely detached from the wall and non-functional. Lobby / Entrance Area at the Lodge: Walking from the outside into the lodge's main entryway was a unpleasant experience due to a foul odor in the initial lobby space. It was bad enough that I consistently had to hold my breath when passing through to reach the main, otherwise quaint and cozy sitting area. Final Thoughts: The Lodge could easily be incredible if management applied the same high standards of cleanliness, care, and attention to detail there as they do in the main hotel. Until then, it falls well short of expectations.
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Rose
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双人入住
10.0
/10
评论于 14几周前

Expedia Group verified review

The staff very efficient.Beautiful lake view from the lodge.Breakfast superb.Comfortable beds and the lodge only a short walk from the hotel.
David
10.0
/10
评论于 14几周前

Hotels.com verified review

Staff helpfulness with late check in was exceptional.
Ann
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好友同行
10.0
/10
评论于 15几周前

Expedia Group verified review

Stayed one night ,easy check-in, very clean and comfortable rooms. Beautiful setting, had dinner and breakfast Excellent food and service.
Elizabeth
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双人入住
10.0
/10
评论于 16几周前

Hotels.com verified review

Had a fantastic 2 nights. Stayed in Lodge. Breakfast excellent staff wonderful would definitely recommend and will definitely return.
Brendan
8.0
/10
评论于 16几周前

Expedia Group verified review

Faultless
Sachiko
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 17几周前

Hotels.com verified review

The shower temperature control was not working and we couldn’t take showers in our room at the Lodge we booked so they upgraded to one of the hotel rooms with lake view. It was new, clean, and beautiful. Staff were very helpful and food was great. I would recommend the hotel for everyone. Thank you!
Kerrie
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双人入住
10.0
/10
评论于 18几周前

Hotels.com verified review

We were actually upgraded FOC to an Executive Suite. So I can’t comment on The Lodge, but on the suite which was extremely comfortable and well-appointed.
Margaret
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双人入住
10.0
/10
评论于 18几周前

Hotels.com verified review

I’m a repeat visitor and will continue to return
David
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双人入住
8.0
/10
评论于 20几周前

Expedia Group verified review

For the price, the lodge is a good place to stay at Harvey's Point. The rooms are compact but clean and have a shower, tea making facilities and enough space for clothing. We had a nice lake view and the lodge is surrounded by parkland and trees. The only drawback was walking in the open to the main hotel if the weather was poor., but umbrellas are provided. The breakfast in the hotel was superb and with a beautiful lake view also. The staff are well trained, friendly, courteous and helpful. A lovely stay all in all.
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Glenn
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双人入住
6.0
/10
评论于 20几周前

Expedia Group verified review

Situation and view excellent. Television situated where only one person could see from bed (sitting or lying). Overhead noise from presumably staff quarters unwelcome from sleep point of view. Breakfast was good except for understanding of gluten free. GF sausages were on menu as if you could get at the hot food counter but you had to order specially. Second day they arrived in the middle of my cereal. Bar meal had very hot chips and cold fish. No safe.
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Nitin
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好友同行
10.0
/10
评论于 22几周前

Expedia Group verified review

Very good except shower was too small.
Walter
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双人入住
8.0
/10
评论于 23几周前

Expedia Group verified review

In the Lodge we had a good view of the lough from our room and the common area lounge. Lovely grounds. We sat outside on the terrace when the sun shone. The breakfast choice is superb with buffet and chef selection, and more. We weren't so impressed with the evening food served in the bar lounge. Overall it's a great experience.
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george
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10.0
/10
评论于 25几周前

Hotels.com verified review

Great hotel and wonderful staff breakfast was superb
Elaine
icon-朋友和家人 好友同行
朋友和家人 好友同行
8.0
/10
评论于 25几周前

Hotels.com verified review

Breakfast was included which was the best perk to be honest! The Lodge felt a bit like an afterthought, but it was worth it for the price and to get to use the hotel's amenities. The walk along the lake was gorgeous. The bathroom shower was tiny - hard to use - and the showerhead was a bit broken. The room didn't have any AC and the fan was broken so that was a bit of a bummer. It got really hot in the room. Overall, wouldn't stay at the lodge again (just get a room in the actual hotel) but it was worth it for our quick 1 night stay.
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KATE
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朋友和家人 好友同行
10.0
/10
评论于 37几周前

Hotels.com verified review

All was great
Lisa
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休闲 双人入住
10.0
/10
评论于 43几周前

Expedia Group verified review

Room was small but clean .. staff in the hotel were lovely and couldn't do enough ... the food was excellent
Stuart
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 43几周前

Expedia Group verified review

This place was fantastic. Everything about it was top notch. Great location on the lake edge with brilliant facilities and staff. Cant rave enough about this
David
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休闲 双人入住
4.0
/10
评论于 49几周前

Expedia Group verified review

We stayed in the lodge and the room was absolutely tiny. I did not expect a place like Harvey's Point to have such tiny rooms (and very basic) Apart from that, breakfast was nice, staff were friendly, but it did not make up for how disappointed we were ith the size of the room. It's the tiniest room I've ever stayed in, in any hotel. Quite unbelievable really. In short, very very disappointed. A warning to anyone else booking a lodge room to expect the tiniest basic room you will probably ever see in any hotel.
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Moira
10.0
/10
评论于 54几周前

Expedia Group verified review

Really enjoyed our stay.lovely clean room, very friendly staff and good variety of food.
每页评论数
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40