The whole experience in this onsen hotel is PERFECT! We were greeted by friendly staff when our car just entreated the hotel area, and we were served with hot matcha and tasted snacks. Staff has been very friendly and helpful with great hospitality. The onsen resort only got a few rooms, which provided privacy and calmness. You can use the onsen at the other sister hotel as well. Food was really nice. Private onsen was available inside your house as well. After all, we enjoyed ourselves and will definitely come back!
Friendly and professional staff, if you want a hassle free vacation, i recommend this hote
ys
10.0
/10
评论于 437几周前
Expedia Group verified review
everything was too good to be true.
staff were all super nice, helpful and proactively engaged in assisting customers.
i just stayed there for one night and unfortunately i damaged my rental car before dinner time XD
the manager proactively helped a lot by calling rental car company, insurer as well as police. she intentionally put down her work and helped to call the parties and do the translation on me even in a heavy rainy night!\
she even offered tea while i was waiting for police to come as it took nearly two hours to complete the whole process.
the room (type c) and other facilities were absolutely clean and in perfect condition.
it totally worth the price! will come again for sure!
the meal were fine too if u dont mind to eat horse meat.
personally not a fan.
The location is beautiful and peaceful. The staff is also very nice. However, for the price, we found that the rooms need renovations, the private onsen was covered in moss, and the food was not very good.
Fabienne
双人入住
10.0
/10
评论于 24几周前
Hotels.com verified review
Excellentissime en tous points ! Établissement au personnel remarquable, ryokan très spacieux, parfaitement équipé, ultra propre.
Dîner et petit-déjeuner inoubliables !
AKIRA
10.0
/10
评论于 42几周前
Expedia Group verified review
温泉が最高です。
junbin
朋友和家人 家庭
10.0
/10
评论于 42几周前
Hotels.com verified review
친절함 깨끗함 조용함
Roland
休闲 双人入住
10.0
/10
评论于 45几周前
Expedia Group verified review
Upscale hotel with separate cottages. Quaint with thatched roofs. Food and staff were excellent.
Janie
休闲 好友同行
10.0
/10
评论于 48几周前
Expedia Group verified review
Great Onsen! Truly enjoyed the stay. Everything was awesome and the service was excellent!
Tarun
休闲 好友同行
10.0
/10
评论于 49几周前
Expedia Group verified review
Lovely onsen resort. It’s probably a little smaller than the other resorts in the area, but the villas are modern and lovely.
Layan
休闲 好友同行
10.0
/10
评论于 53几周前
Expedia Group verified review
We spent two nights at Miyama Sanso after a whirlwind 10 days making our way west from Tokyo. It was the perfect retreat after many days on our feet. The facilities are spotless and the property itself is gorgeous. Beyond the tranquility and picturesque surroundings, the warm, kind, and attentive staff made our stay all the more pleasant and relaxing. They made sure to arrange for transport to and from the hotel and planned an excursion for guests to the main area of Kurokawa Onsen. They also went above and beyond to accommodate our challenging dietary restrictions and made sure we always had a delicious selection of dishes during meals, which elevated the experience. 10/10 would absolutely recommend. I look forward to returning!