The room was clean, there was tea and coffee making facilities, the shower was a rainforest one, I was in room 30 right at the top of the house so there was only one window ( dormer type ones i think they are called) it had a blackout blind on it which was ok but due to the rain we had whilst I was there i couldn't open the window and there wasnt a fan in the room, my door didn't have a proper lock on it only a chain and because of the HMO feel to the house we would have all had the same key to enter the front door and our rooms so i didnt feel safe. The "reception area" was a downstairs room in the joined house i had to show ID which is normal these days then I got told a £100 holding deposit was needed (which I didnt see anywhere on the Hotel.com page for the property) I paid it unwillingly cause there was no other choice, as I am writing this review at 16:15 on the afternoon after leaving the property i still haven't received the "holding deposit" and because of all the things I have put in my review I will not be recommending this property or staying here again in the future.