Terrible

Really lovely rooms, central and cheap parking available close by. It is a little loud at night due to the bars outside but this was not a problem for us

V big room, excellent location. Front desk staff very good, great price.

Great location. Friendly staff. Perfect room for one night

Great friendly staff

We were really only there to sleep as we were in Liverpool for football. But the room was huge, the beds very comfortable, and the staff were very friendly and helpful. Great Location and would stay again.

Room was clean and tidy , only downfall imo was shower, as was wet room but water went away from hole instead of other way , so toilet pretty flooded after shower

The staff were so lovely and helpful.

The main issue we had with the property was the lack of sound proofing from the music at nearby venues, which stay open till 6am on Saturday and Sunday mornings. Minor issues were the lighting in the very large room, only two switches put them ALL on. There wasn’t plugs for the jacuzzi and basin. Other sheets etc were very clean and the staff very friendly.

we had several issues during our stay, a group of guests next door to us repeatedly knocked on and attempted to open our hotel room door while shouting things such as “open the door” and “unlock the door,” which made us feel extremely unsafe. We contacted reception four times before anyone answered. When the receptionist eventually answered the phone, I clearly explained that we were four young women and that we were scared to leave the room because unknown men were outside our door shouting and trying the handle. When a member of staff eventually attended the floor, he only asked the other room to turn their music down and did not address the fact that they had been trying our door or shouting at us. The behaviour of repeatedly knocking and trying our door continued throughout the night, and we were not contacted again to confirm the situation had been resolved or to check on our safety.

Excellent stay, thankyou! Staff were very pleasant and happy to help. Kept in contact pretty much until check in which I found was really helpful. Location is the big thing here literally seconds from concert square yet no excessive noise so able to sleep. Rooms clearly purpose built for party atmosphere so a bit run down not impacting stay really and still look pretty cool. Overall rooms are spacious, clean, beds comfortable everything you need for a night out with mates really. Parking bee car park two streets over only charges £8 for 24 hours which is boss in such a central location. This was our second time back and we will likely return. Thankyou!

The staff so friendly and so helpful with everything.

Awful mouldy poor condition

Easy check in/check out. Friendly staff on reception. Room was a fab size with everything we needed for birthday celebrations. Comfy bed, slept well considering the time we got in! Would stay again definitely.

The room was incredible, exceeded expectations! We came to Liverpool to explore but actually we loved being in the hotel room just as much so spent most of our time in there. The bathroom was stunning with the jacuzzi bath and shower. Staff were so friendly our entire time and made a point of making sure we were okay and had everything we needed. We will definitely be back for another visit in the future. Also it’s in the perfect location for dining out with restaurants just on the doorstep, Liverpool city centre only a 10 minute walk away as well.

Great service

Staff were lovely as we didnt have enough towels in the room and asked at the desk. Rooms were lovely and clean. We stayed in the sound of music room and was great only down fall would be to add another dressing table as with being 6 of us in the room. Also a lamp just to brighten up the room alit next to the dressing tables but apart from that was amazing. Really central to everything we needed and would defiantly recommond staying here and will be booking again.

Nice staying, comfortable beds .

I have stayed here many times and this was by far my worst, I usually like this place but the thin windows so you can hear the music , poor bathroom and no kettle although tea and milk givenwere negative in my view,

Everything was perfect! The staff were very friendly and helped with our secret hen plans which was amazing. Room was great, very spacious and loved the decor. Would love to stay again!