We booked our accommodation 4 months before arrival date through a third party. The property’s policy is free cancellation is up to 14 days before arrival. Unfortunately a family member and one of our travelling group became gravely ill and passed away so we were unable to drive to the property as originally planned. We rang the property 5 days before to ask if they could offer some compensation or date transfer due to compassionate circumstances. They stated their cancellation policy and asked if we need to cancel to let them know ASAP so they could rent the cabin to others They were credited on the booking date. If they had have offered us a % refund if they can rebook the cabin, we would’ve cancelled at that time. They did not offer that service, which we felt lacked compassion.

Great place to stop, excellent accommodation and location

Room was spotless. Staff was really good. People were pleasant and genetally it was an awesome stay

Everything was fine.

All of the above

We were given the wrong cabin and were unable to be given the right cabin due to being booked out

Lovely stay

We arrived after hours and departed early. Phone contact was great. Returned calls etc.. Happy to help.

great location

Cabin was lovely, great view, clean, staff were friendly

No

Lovely cabin with beautiful views of the river.

Amazing stay, as usual. The staff is super kind and we booked again in 2 months. Too good to be true

The cabin we had was a bit small but all good for a small weekend away …

Staff are very friendly, cabins are very clean, walking distance to Main Street shops, just a great caravan park, we stay here instead of Adelaide an commute to Adelaide for appointments

My family and I enjoyed our short break in Mannum, the staff were fantastic. It was very quiet at night which we liked.

Wasn’t told there would be extra charge of $50 for dog. Didn’t get family cabin I asked for. There was no where on form to tell them your bringing a dog. I have a little moodle that weighs 3kg. Toilet trained and doesn’t shed hair. When paying so much for a cabin with a spa bath and not getting it wasn’t happy. We were put in a small cabin with bed in lounge room when we ordered a two bedroom room. With balcony out the front. We had stairs to door and was on main driveway at exit point so was very busy with people and cars coming and going.

it is a lovely place to stay right on the river and walking distance to town.

Very clean and tidy, very happy 10/10

Room was nice, liked the large lounge, weather was cold and found the blanket/quilt very thin, had to run air cond all the time.