The staffs are so friendly and take care of guest very well.

Smukt, rummrligt, moderne og lækkert

The best thing about this hotel was the staff- very polite, helpful and friendly. I wish this was the standard around the world. A very big thank you to you all for looking after us. We stayed in the new part of the building- which unfortunately is still being built. The food is amazing- Breakfast lunch dinner à la carte- very delicious. Hot tub in some of the rooms/bathroom-did not try. Overall the hotel is in a very good location and deserves the 5*.

The staff at the hotel were outstanding The hotel is located very close to the Venetian Harbor on a delightful narrow alley

Such a unique place to stay! Comfortable bed and rooms. Rooftop hot tub was a very fun experience. Hotel staff are exceptional! They really go the extra mile to make your stay special.

The hottest ever

Words truly cannot describe how much I loved our stay at Monastery Estate Venetian Harbor in Chania. It’s the perfect place to stay right in the heart of Old Town, surrounded by charming shops and incredible food. Our room was spotless and beautifully designed, featuring a cozy bathtub and a lovely private outdoor area with a hot tub, such a relaxing touch. What truly made our experience unforgettable though, were the two concierges, Maria and Vaggelis. They were the most accommodating, kind, and genuinely sincere hotel staff I have ever encountered. Every time my husband and I came downstairs, one of them would greet us with a warm smile and friendly conversation. They recommended the best restaurants in town and made us feel instantly at home. We were only in Chania for three days, but I would have gladly stayed longer just because of them. Thank you, Maria and Vaggelis, for making our honeymoon as magical as it was. We can’t wait to return one day!

Everything about our stay was superb - the room, the service (morning breakfast & room cleaning) and especially the front desk personnel and their very personalized attention to our requests for information, advice and assistance. We would definitely stay at the Monastery Estate Venetian Harbor when visiting Chania again.

Nos gustó mucho la estancia ahí Muy amables Como comentario la alberca hay que reservarla por eso no la usamos Podría haber mucho ruidonpornlamubicacion oero con las ventanas especiales que tienen se minimiza mucho El desayuno muy rico Y muy amables

The ladies working were extremely helpful, clean room, and very cool property. Great breakfast

The property wasnvery nice and the staff are extremely helpful

Great breakfast!

Great location. Very friendly and helpful staff Very lovely old building. Unfortunately sleek, minimal design lacked any kind of soft chair or furnishing in the room. The air conditioning was controlled at reception. User unfriendly. Despite requesting some warmth we froze. This was particularly bad our first night. The breakfast was good.

The hotel was in a great location walking distance to many attractions, restaurants and shops. Though small the hotel was well appointed with an indoor pool, spa services and a great restaurant that served an amazing breakfast. My personal favorite was the Cretan breakfast for 2, the yogurt is the creamiest I've ever had. The room was comfortable and spacious and had everything you need. The best part of it all was the staff who went above and beyond providing recommendations and simply ensuring we had the absolute best stay. Huge shout out to Georgina and Maria who made our short time in Chania extra special.

Everything about this hotel was perfect

Excellent location, staff super helpful and friendly. Clean and tidy with twice a day room service. Only down side was TV didn't work for 4 days despite being brought to house keeping attention which minor but not a true 4 / 5 star service. Wouldn't hesitate to stay again.

Incredible service from the reception

There are not enough good things I can say about this property. It’s beautiful and the staff tend to your every need. Great location. Treat yourself to a stay here. The breakfast is so good, and the staff is so welcoming.

Hotel fantastico, tranquilo y muy amables

Beautiful hotel with exceptional customer service.