Overnight stay . Staff very welcoming and friendly , and informative about Hotel and surrounding area . Did not actually stay in the Hotel but in one of the lodges behind Hotel which is ground floor level . Bathroom exceptionally clean . Bedroom clean and would benefit an upgrade . Anxious about leaving window open overnight as on ground level so felt quite stuffy at night . Full WelshBreakfast very good and served hot . Staff very pleasant . Free Good parking facilities overnight . Enjoyed our stay .

GOOD

Excellent location, friendly staff and goods car park

All absolutely spot on just both skylights in the family room are broken, typically we had the 3 hottest days in 70 years!!!

Does the job, clean spacious room easy quick walk into heart of Betws y Coed. Everything you need after a day in the mountains

Convenient location with all the facilities one would expect from an hotel

The room was very spacious and clean. Had all the things we needed, hangers, iron, kettle tv and sofa. Shower was clean and nice to use. The staff were excellent very polite and happy. Looked like they enjoyed there job and engaged with us well and helped us with any problems we had (we couldn’t get into the room safe after 2 mins of arriving) The area around the hotel was very nice only a 5-10 minute walk to the village centre which had restaurants, pubs, shops there is also a bus and train running there too if you didn’t want to drive. The views and sights were good too there was a waterfall nearby. Overall great value for money and the add extras of breakfast and use of the spa and gym facilities were also good value for money too.

The lodge rooms are superbly quiet with absolutely no road noise although friends staying in the main hotel were disturbed by traffic noise. Lodges are freshly decorated with great bathrooms and excellent daily housekeeping The continental breakfast had a good selection of fruit and yoghurt. The hot food was cooked to order which I much prefer to buffets. The full Welsh breakfast was quite a meagre portion with poor quality sausage, although the other choices such as poached eggs on brioche and cheese omelette with bacon were wonderful. The breakfast staff were exceptionally helpful and went out of their way provided a special order of porridge for a friend with an upset stomach. Overall this is probably the best option if you want a quiet stay and ample free parking on the edge of town within in a very short walking distance of the main busy areas of shops, pubs and restaurants. I didn’t try the hotel restaurant.

Lovely kind helpful staff Very clean room and hotel A very enjoyable stay in a beautiful location

Good value for money

The room was clean and plenty of towels. WiFi wasn’t good in the room but very good in the bar. Breakfast was average, would have liked more selection in the “bakery section” maybe a bagel, crumpets, crusty bloomer. Fruit selection was lacking too. Swimming pool and facilities surrounding it were clean but dated but we had a good time

A great little hide-away in a beautiful village. We used it as a base for climbing Snowdon so the swimming pool was very welcomed on a hot day after climbing a mountain.

The location was perfect for access into Betws-y-Coed. The room was clean and comfortable. Staff were very friendly and helpful. We finished off our stay with a lovely breakfast.

Amazing place, lovely staff. Located in a quiet area close to nature. Highly recommended.

Excellent stay - would definitely recommend - the food was amazing - everything we ate, breakfast and tea. Brilliant spa, nice clean room, friendly professional staff.

Wir waren in einer Lodge neben dem eigentlichen Hotel untergebracht. Recht grosses, renoviertes Zimmer mit bequemen Betten. Grosszügiges Bad mit einer Regenwalddusche und viel Abstellfläche. Und die nötigen Pflegeprodukte. Viel Tee/Kaffee usw und genügend Steckdosen. Viele Parkplätze auf dem Areal, auch direkt vor der Lodge und 3 E-Auto-Ladeststionen, die jedoch sehr kompliziert zu bedienen waren (mühsame App, und nicht Fehler des Hotels). Im Spabereich hat es ein Schwimmbad, Wirlpool, Sauna und ein Dampfbad. Personal war keines vor Ort, die nette Dame vom Beautysalon gab uns Badetücher ab. Das Restaurant bietet eine gute Auswahl an Gerichten und das Essen war lecker. Das Frühstück wird zT frisch und individuell zubereitet, Cereals und Tost sind am Buffet als Selbstbedienung erhältlich. Das Personal an der Rezeption, im Beautysalon und beim Frühstücksbuffet war sehr freundlich

We didn’t avail ourselves of breakfast and there was no dinner meal offered on Monday and Tuesday. We were able to get to the park easily

Basic things like tea and coffee were tasteless Just one good restaurant nearby at a 12min walk No taxis available

What a great place to stay it’s better to go into the village to the sister hotel Royal Oak for dinner…

Lovely staff, shame it’s a bit noisy at night.