The hotel in general is pretty well maintained. It does not have a lift, so you need to prepare to carry the luggage up to your room, yet the receptionist are able to help carrying the luggage if you ask for help. The location of the hotel is pretty well and it only takes 5 to 10 mins walk to get to the Square from the hotel. We found the hotel receptionists very helpful. My wife had her lips hurt when playing the sand boarding at Huacachina the day before getting to Cusco. The receptionist is very kindly and helpful in getting a doctor to come to the hotel to look after the wound. The wifi is bit slow inside the room

There were lots of shops and restaurant ideal location

Before coming to Cusco, I researched all the centrally located hotels and used AI to evaluate every possibility. Most of them seemed to have three common issues: too much noise, hot water problems, and poor staff attitude. I experienced none of these here. There was hot water every single day without exception. The breakfast was great, and every morning they served us coffee, tea, and juice. They cleaned our room thoroughly every day. All of the staff were extremely kind and helpful. The hotel’s location was excellent and it was very easy to reach everywhere from there. While we were doing our 5-day trekking tour, they safely stored our belongings, and when we came back, our suitcases were already brought to our room and our key was ready for us. They even prepared breakfast for us on the days we had to wake up early for our daily tours. I found a level of service and kindness in this hotel that I could not even find in many European countries. If I ever come back, this would definitely be the hotel I would stay at again. There was also a young guy at the reception with curly hair — I especially want to thank him because his English was very clear and easy to understand.

Before coming to Cusco, I researched all the centrally located hotels and used AI to evaluate every possibility. Most of them seemed to have three common issues: too much noise, hot water problems, and poor staff attitude. I experienced none of these here. There was hot water every single day without exception. The breakfast was great, and every morning they served us coffee, tea, and juice. They cleaned our room thoroughly every day. All of the staff were extremely kind and helpful. The hotel’s location was excellent and it was very easy to reach everywhere from there. While we were doing our 5-day trekking tour, they safely stored our belongings, and when we came back, our suitcases were already brought to our room and our key was ready for us. They even prepared breakfast for us on the days we had to wake up early for our daily tours. I found a level of service and kindness in this hotel that I could not even find in many European countries. If I ever come back, this would definitely be the hotel I would stay at again. There was also a young guy at the reception with curly hair — I especially want to thank him because his English was very clear and easy to understand.

Hotel is centrally located and staff was very helpful!

Good value .

A lovely hotel just a short walk from the main square in Cusco, so very convenient. The staff were very warm and welcoming. We booked the Junior Suite, which had a living room area, providing us with lots of space. It was also very quiet for sleeping.

Clean room

スタッフの方はすごくフレンドリーで、部屋は綺麗で、水のボトルサービスもありました。朝食は、他のホテルよりも少し質素かもしれませんが、値段を考えれば十分コストパフォーマンスは高くも立地も治安もいいところかと思います。 ただ、少し階段を歩いて上がらないといけないので、その点で不便を感じなければおすすめです。

Comfortable hotel in a good location - quiet but still close to centre and San Blas. Helpful staff.

Boa localização e ótimo custo-beneficio.

Great location, rooms, and staff.

Great location, practical and clean. Superb staff

Very nice hotel, clean, near the plaza. Staff always was very helpful when we needed transportation, breakfast to go. Will come back again!

Excellent accomodation and excellent location.

Great Family location with plenty shopping and dining options, as well as local culture and festivals.

We really enjoyed our stay at Hotel Arcangel. The room was big and comfortable, the view amazing and the staff very helpful. We’ll definitely come back.

Hotel was as good as the reviews. Fantastic. Great location

We booked the balcony suite and it was so spacious and lovely. The hotel is very quiet, yet close to everything. Comfortable bed, nice sitting area, and polite staff. I’d definitely stay here again.

La ubicación es más que excelente