Friendly staff. Good value for money

Stayed in room 5 which was huge, with Bath & shower.

Lovely room. The staff are brilliant and go above and beyond to help. Very well mannered and a pleasure to talk to. This was our second stay and definitely won't be out last. We stayed here for 2 nights for our anniversary weekend and it was great. Room spotless and amazing staff. Very happy

Nice restaurant underneath close to shops

Enjoy stay highly recommended.

The property is nice and the beds comfortable, its just attention to detail things that let this hotel down. PROS It's quiet, comfortable, clean and the staff are incredibly helpful and welcoming. The restaurant (where most of the focus is) looks and smells amazing. CONS I've stayed here twice now and there's been 'minor' issues each time; the first time I found a hair in the bed - I didn't bother reporting it and because I was so tired just slept on top of the duvet, I couldn't get the TV to turn on and there weren't any curtains up on the window (it was left bare). The second time, I had the same issue with the TV (different room), the window safety latch had been severed so when the wind blew it pushed the window so far out that I had to ask for help to close it. The lamps over the beds had bulbs in but didn't work, the stool at the desk was unstable and there's little to no storage space in the bathroom.

Firstly, you have to walk through the restaurant to check in and get to the rooms, which felt quite uncomfortable on a busy Friday night, on a busy walkway we were getting in the way of waiters trying to bring food past. No hairdryer in the room and it looked very worn and ready for an upgrade - sealant in the bathroom needs replacing, walls are dirty, buttons missing from the headboard. Shower door didn’t shut properly, despite a notice saying that if the door wasn’t shut, there was a chance that it would cause a leak in the restaurant below.

Decent sized bedroom with full en suite bathroom with a bath. Nice and clean and quiet enough for a decent nights sleep. Good restaurant attached

I will never go back there again

The room was okay but the staff really shone.

Great for the price. Friendly staff. Looks like an amazing Italian restaurant attached that we sadly never have the chance to eat at. Easy, safe parking and easy access into Brum.

Heating was stuck on in the room so we couldn't sleep even with the windows wide open in February! Left before 6 am since we couldn't sleep (we got in at 2). No staff there at that time, so messaged them to complain and they didn't reply.

Nice “family run” hotel, friendly staff. Happy to stay when commuting into Birmingham.

Loved my experience at Lucarelli inn. Had everything you needed plus you got 10% off at the resturant! Staff were thorough and incredibly helpful with everything😄

Room was clean, spacious and quiet

Staff are friendly and welcoming

Lovely restaurant tidy room

Check in was a joke , had to sit around for 1hour plus until some one turned up to check me in

Yes

Helpful staff, room spotless