我們預訂的是湖景露台房，景觀絕對漂亮， reception服務員很好，早餐很好，晚餐都值得推薦。

the bed is not very clean

What a scam!!! We’ve booked a suite then hotel provided an attic for us. They explained the pictures in booking app is not correct. We were very disappointed.

1. The room is large. Fare include breakfast and dinner. Breakfast is ok while the dinner is terrible, almost only vegetable, no meat. 2. Absolutely No WiFi in room. 3. The introduction says “Eve dinner” is included, but I am misled to interpret dinner is included only if I book the hotel on 31, Dec. We ate outside before check in and found dinner is provided. 4. It is strange one table is reserved for one room all day long, which means if you go early to the restaurant and there is good table available(eg. lakeside view), you still can not use it because it is reserved by other room.

餐廳餐點不好，服務也很慢，OK

Not family friendly, bad that pool closes for kids at 5pm

Helt ok for overnatting, greie balkonger og fantastisk utsikt

I think it all has to do with expectations. I think the main problem was it just lacked basic hotel items. No water kettle, no rubbish bin in the room, you had to pay for a coffee or tea yet there was no way to get any - same with water, luckily you can just drink the tap water. I think overall it would be a 5/5 if the hotel was rated 3 stars and was about 100 euros less a night

Tudo de acordo com o que foi anunciado

The hotel is well situated for the local attractions particularly Tre Cime. The rooms are large (almost too big) but quite basic. The en-suite bathroom by comparison was very small and not well maintained. Our shower head didn’t stay attached to the holder making it hard to use. The hair dryer would only work for about 30 seconds before overheating and stopping which drove my partner mad. The four course dinner was ok. Nothing special but decent for 45 euros each. The buffet starter was good and the breakfast buffet was also good. No air con or fans in the room which would have helped during our stay. I’ve marked it down as I didn’t think it was great value for money. Staff were pretty good to be fair.

Hotel was very good little bit dated, but on the whole excellent place to stay Plenty of options for breakfast Absolutely superb location

Location is scenic. However the hotel does not provide kettle, coffee or tea in the room. Drinking water was not replenished daily. It is very inconvenient because have to go to the restaurant at the lobby to get water and hot water. This inconvenience is unacceptable for the price you pay for the stay. Hope they can provide this basic necessity to guests in the future.

Good but not great

good service, breakfast and friendly staff

Beautiful location. Staff was great.

Awesome

Great place! Very good!

Camera pulitissima ed enorme. Personale gentilissimo e pronto a rispondere ad ogni esigenza. Ideale anche per famiglie, come la nostra con un bambino piccolo. Consigliatissimo!

Yes staff was amazing Great massage and spa area

Store rom/leiligheter. Gode senger og fantastisk frokost. Kommer gjerne tilbake!